Is Included Health a good company to work for?

Included Health has an overall rating of 3.1 out of 5, based on over 741 reviews left anonymously by employees. This rating has been stable over the past 12 months. 44% of employees would recommend working at Included Health to a friend and 42% have a positive outlook for the business. The best reviews about Included Health have been left by employees working as Director , Manager and Records Specialist .

Does Included Health pay their employees well?

According to anonymously submitted Glassdoor reviews, Included Health employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Included Health. This rating has been stable over the past 12 months.

How satisfied are employees working at Included Health?

44% of Included Health employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Included Health 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Included Health?

Care Coordinator (64) , Nurse Practitioner (22) , Software Engineer (20) , Patient Care Coordinator (19) , Records Specialist (15) , Physician (12) , Senior Software Engineer (12) , Therapist (12) , Manager (11) , Director (10) , Registered Nurse (8) , Clinician (7) , Medical Records Specialist (7) , Psychologist (7) , Family Nurse Practitioner (6)

What are the pros of working at Included Health according to real employee reviews?

"The benefits are great." ((in 63 reviews)); "Great people that work very hard every day to help connect patients to the highest quality patients." ((in 56 reviews)); "Culture is great and super inclusive" ((in 56 reviews)); "Pay is decent" ((in 34 reviews)); "The team is collaborative and creative" ((in 30 reviews))

What are the cons of working at Included Health according to real employee reviews?

"Poor management highlighted by unrealistic expectations" ((in 31 reviews)); "Favored, often inexperienced managers aren't held accountable, leading to decreased morale and increased turnover." ((in 19 reviews)); "Poor management and even worse training." ((in 15 reviews)); "Organizational changes, constant layoffs, people are always fearing they will lose their jobs." ((in 13 reviews)); "Benefits are good but no 401k match." ((in 7 reviews))

What are employees saying about Included Health layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Included Health layoffs and their outlook for job security at Included Health in 2026.

What are the top reviewed Included Health locations?

San Francisco , Reno , Lewiston , New York , Houston , Los Angeles , Charlotte , Minneapolis , Phoenix , Dallas , San Diego , Chicago , Texas City , Denver , Philadelphia , Boston , California City , Tampa , Atlanta , Richmond , Arlington , Maine , Washington , Nashville , Indianapolis , Canton , Boulder , Colorado Springs , Seattle , Baltimore

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Included Health

Included Health reviews

3.1

44% would recommend to a friend

(688 total reviews)

Owen Tripp

56% approve of CEO

42% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.3

Compensation and benefits

3.2

Culture & values

3.1

Work/Life balance

3.0

Career opportunities

2.7

Senior management

Included Health has an employee rating of 3.1 out of 5 stars, based on 688 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Included Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

688 reviews

3.0

Feb 3, 2025

No positive changes, only negative ones

Clinical therapist

Recommend

CEO approval

Business Outlook

Pros

Work from at home flexibility.

Cons

No increase in pay for ten years, benefits reduced. At will company.

Included Health Response

Thanks for sharing this feedback - this sounds super frustrating, and is never the experience we want for anyone on the team. If you're open to it, your Talent Partner is always available to listen and provide support to help improve your experience at Included. Thanks for all you do.

4.0

Oct 15, 2024

Great company & amazing mission - team leadership, and team culture issues

Solutions engineer

Recommend

CEO approval

Business Outlook

Pros

Great pay & benefits. A lot of amazing professionals to work with. Flexible work / life balance. Generous PTO. Challenging problems to solve, lots of good work to do.

Cons

Trust issues with management. Intrateam conflict and competition. Culture issues brought from companies well known for bad company culture. Lack of team direction. More interest in hiring talent than retaining and developing talent. Siloing for ICs that prevents growth, and doesn't create a trustworthy & successful team environment.

Included Health Response

Thanks for sharing such helpful insight into your time at Included. The cons you outlined aren't in line with the experience we ever want for someone on the team. We'll share this with leadership and also recommend reaching out to your Talent Partner for additional support. Thanks again!

2.0

Sep 9, 2024

Mixed

Psychologist

Recommend

CEO approval

Business Outlook

Pros

Inclusive, Good purported values. Flexibility.

Cons

Too many changes. IT is not helpful.

Included Health Response

Thank you for this feedback, and for all you do as a Psychologist on the team. We take your advice seriously and will share it with leadership. We also recommend reaching out to your Talent Partner for personalized support. Thanks again!

Viewing 205 - 207 of 688 Reviews

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Jobs at Included Health

Implementation Specialist

Virtual Care Referral Coordinator (Temp)

Client Success Manager

Sr. Manager, Procurement & Accounts Payable