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      Included Health

      Engaged Employer

      Included Health reviews

      3.1

      44% would recommend to a friend

      (688 total reviews)
      avatar

      Owen Tripp

      56% approve of CEO

      42% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.3

      Compensation and benefits

      3.2

      Culture & values

      3.1

      Work/Life balance

      3.0

      Career opportunities

      2.7

      Senior management

      Included Health has an employee rating of 3.1 out of 5 stars, based on 688 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Included Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      688 reviews
      5.0
      Dec 9, 2015

      Outstanding place to work!

      Records specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      The environment and culture are top-notch! Everyone is professional, positive, and always looking to find solutions and help each other out. A passionate team with the goal of helping people.

      Cons

      Things may get hectic sometimes with workload, but my co-workers are always willing to lend a hand if I need it.

      1.0
      May 6, 2026

      Unrealistic expectations and stress

      Member care advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      A positive aspect of the company is the opportunity to gain valuable experience in a fast-paced healthcare environment. The role helps build strong communication, multitasking, problem-solving, and customer service skills. There is also meaningful work involved in helping patients and clients navigate important healthcare needs. Many employees are committed to doing their best and providing quality support, even in a challenging environment.

      Cons

      Expectations are unrealistic, and performance is heavily micromanaged by leadership through constant metric tracking. Employees are expected to keep up with frequent changes while prioritizing contract clients and patient satisfaction, often at the expense of employee well-being. Very stressful and overwhelming experience! There is little work-life balance they will add you to Evening and weekend shifts even if you were hired mon-fri. Overall, employees feel undervalued, overworked, and unsupported. TERRIBLE EMPLOYER

      avatar
      Included Health Response
      1mo
      Thank you for sharing your feedback and for highlighting the meaningful work and care your team brings to members. We’re sorry to hear this has been your experience. We’re committed to fostering a supportive environment and as a current team member, your Talent Partner is also always available to provide direct support.
      1.0
      May 6, 2026

      Remote work isn't enough to offset serious concerns

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I suppose people still think remote work is a pro?

      Cons

      Literally everything. This is no way to practice medicine. Constantly worried about my license is being on the line because of how we’re forced to practice.

      avatar
      Included Health Response
      1mo
      We are sorry to hear this has been your experience. The concerns you raised are deeply important to us and we have escalated to leadership. As a current team member, please reach out to your Manager and Talent Partner for direct support.
      Viewing 229 - 231 of 688 Reviews
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      ReviewsIncluded Health reviews

      Glassdoor has 742 Included Health reviews submitted anonymously by Included Health employees. Read employee reviews and ratings on Glassdoor to decide if Included Health is right for you.