Pros
Able to work at hom
Cons
While in training everyone receives a different pay rate based on your shift. Come on we are all in training and trying to learn the same thing. The training was 1 week which is not sufficient for the amount of information that must be digested. There is no mock data base where you can work for a few days and get used to the windows and how the scripts work and where they are. The trainer was rolling her eyes when our benefits time went over 1 hour because everyone had questions and wanted to know what we were getting as benefits. Since when does a company fast pace over benefits!!!!! The trainer was poorly prepared and the training room was poorly organized. There was no projector so we crowded around a laptop presentation. My overall experience was a nightmare. I made it 3 days and could see the writing on the wall. The rules are childish and the statement "It is one of your benefits to work at home" that is true if you have plenty of cash up front to install a DSL line, buy a land line phone, purchase the right computer with the correct software and only get paid if you are on the phone. God forbid if you have to take a bathroom break other than the time they schedule you to.
