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InfoCision

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InfoCision reviews

2.4

23% would recommend to a friend

(813 total reviews)
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Craig Taylor

41% approve of CEO

33% positive business outlook

Ratings by category

2.3

Diversity & inclusion

2.2

Work/Life balance

2.2

Career opportunities

2.1

Senior management

2.0

Culture & values

1.9

Compensation and benefits

InfoCision has an employee rating of 2.4 out of 5 stars, based on 813 company reviews on Glassdoor which indicates that most employees have an average working experience there. The InfoCision employee rating is 33% below average for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Reviews by job title

813 reviews
2.0
Jul 11, 2011

Good money - if you are on the phones

Salaried position
Recommend
CEO approval
Business Outlook

Pros

Working with Fortune 500 companies and non-profit organizations. Acceptable amount of time off.

Cons

Promotions are rare unless you are a favorite. To get promoted you basically have to be in the right place at the right time. You don't get promoted based off your accomplishments as an individual and it relies on the performance of things beyond your control. Corporate managment only cares about you as an employee once you put in your two weeks notice. They market themselves as a Christian based company, but you will work all holidays, Sundays- unless of course you are in corporate. They are essentially a communications company, but are horrible with communication and corporate looks down on Operations.

1.0
Apr 29, 2011

Too much stress

Communicator
Recommend
CEO approval
Business Outlook

Pros

The pay is okay. The fellow communicators are very friendly and helpful. I really liked the games we played to raise morale.

Cons

Very poor training. You are supposed to get 40 hours of extensive training, and you don't. The trainer showed us the same movies several times, just to fill in the time. Most of the time, we sat and talked among ourselves. That said, when we had to go on the phones, we didn't have a strong understanding of what to do. When we called for help, it took up to 10 minutes for someone to come. Instead of showing you what to do, they did it for you, so you don't learn how to handle the situation properly. There was constant stress because, if you did not reach your goal, you get a warning, then ultimately could lose your job. With the supervisors not willing to come when called, it was hard to certify.

4.0
Apr 6, 2011

Solid working experience - good communication from upper management to operations.

Program supervisor
Recommend
CEO approval
Business Outlook

Pros

Benefits were acceptable. Raises were fantastic and reflected the hard work I put in. "Open Door" policy with corporate - they wouldn't always embrace ideas but they would listen. Clean working environment.

Cons

High stress environment. Towards the end of my employment communication/coaching all but stopped with my manager - this isn't a "con" towards the company as a whole but more or less reflects improvement opportunities at my particular center.

Viewing 790 - 792 of 813 Reviews
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Glassdoor has 832 InfoCision reviews submitted anonymously by InfoCision employees. Read employee reviews and ratings on Glassdoor to decide if InfoCision is right for you.