Does InfoCision pay their employees well?

According to anonymously submitted Glassdoor reviews, InfoCision employees rate their compensation and benefits as 1.9 out of 5. Find out more about salaries and benefits at InfoCision. This rating has been stable over the past 12 months.

How satisfied are employees working at InfoCision?

23% of InfoCision employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated InfoCision 2.2 out of 5 for work life balance, 2.0 for culture and values and 2.2 for career opportunities.

What are the top reviewed jobs at InfoCision?

Communicator (163) , Customer Service Representative (103) , Call Center Representative (32) , Customer Service Representative (CSR) (22) , Telemarketer (19) , Program Supervisor (13) , Sales Representative (11) , Fundraiser (9) , Business Account Manager (8) , Call Center Agent (8) , Call Center Supervisor (8) , Communications (7) , Account Representative (6) , Applications Developer (6) , Customer Service (6)

What are the pros of working at InfoCision according to real employee reviews?

"The have a good work from home job" ((in 71 reviews)); "People are nice and if you need help you just need to ask and someone will help." ((in 55 reviews)); "The benefits are good and reasonable with today's rates!" ((in 20 reviews)); "Flexible schedule to fit my needs was easily met." ((in 16 reviews)); "Flexible hours and able to makeup hours" ((in 16 reviews))

What are the cons of working at InfoCision according to real employee reviews?

"Bad training "classes"" ((in 31 reviews)); "poor management .. supposed to be a no pressure environment but they force you to make sales even when the customers don’t want it." ((in 30 reviews)); "Unexperienced and unprofessional supervisors." ((in 27 reviews)); "Managers have no clue what is happening and would rather be Social with other then doing work." ((in 13 reviews)); "$100 Bonus on your check if you meet the weekly star system goals posted." ((in 11 reviews))

What are the top reviewed InfoCision locations?

Akron , Dayton , Austintown , Huntington , Green , Fairlawn , Boardman , Mansfield , New Castle , Uniontown , Atlanta , Youngstown , Houston , Charlotte , Clarksburg , Columbus , Indianapolis , Cleveland , Gallipolis , Charleston , Toledo , Montgomery , Detroit , Greensboro , Raleigh , Meridian , Aguadilla , Medina , Las Vegas , Allentown

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InfoCision

InfoCision reviews

2.4

23% would recommend to a friend

(813 total reviews)

Craig Taylor

41% approve of CEO

33% positive business outlook

Ratings by category

2.3

Diversity & inclusion

2.2

Work/Life balance

2.2

Career opportunities

2.1

Senior management

2.0

Culture & values

1.9

Compensation and benefits

InfoCision has an employee rating of 2.4 out of 5 stars, based on 813 company reviews on Glassdoor which indicates that most employees have an average working experience there. The InfoCision employee rating is 33% below average for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

813 reviews

3.0

Nov 23, 2010

Good Entry Level Job

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The atmosphere was light and fun, there were games and parties to keep everyone in a good mood. Everyone was very friendly.

Cons

There wasn't very good communication between employees and supervisors. Nobody knew what was going on. There was a lot of favoritism. People were afraid to take time off if they were sick, for fear of moving to hourly pay.

3.0

Sep 23, 2010

Ok pay

Account representative

Recommend

CEO approval

Business Outlook

Pros

This is a great place to start and to gain some valuable business experience. The on the job training really gets you thinking and involved quickly.

Cons

The overll compenstion. The base pay is only ok, but the bonus is great for those that can hit the goals.

2.0

Sep 15, 2010

At least I have a job.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good schedule, that's about it. I have a paycheck and it pays the bills (well, most of them anyway).

Cons

Management at the call center level and above is lacking in just about everything. It's all who you know, not how well you perform. Management (at least mine) is shady to say the least. Often manipulative and look out only for themselves. If you do not buy into everything upper level management says you are automatically labeled negative. Not open to new ideas or suggestions for improvement in a serious manner. entry level supervisors are treated with no resspect and expected to do more and more work. they are held accountable for all of their agents behaviors and performance issues, even when it has been documented that they have been working to correct the issues.

Viewing 796 - 798 of 813 Reviews

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Jobs at InfoCision

FLORIDA only - Work at Home Call Center Representative

Entry Level Supervisor-Remote

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