Does InfoCision pay their employees well?

According to anonymously submitted Glassdoor reviews, InfoCision employees rate their compensation and benefits as 1.9 out of 5. Find out more about salaries and benefits at InfoCision. This rating has been stable over the past 12 months.

How satisfied are employees working at InfoCision?

23% of InfoCision employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated InfoCision 2.2 out of 5 for work life balance, 2.0 for culture and values and 2.2 for career opportunities.

What are the top reviewed jobs at InfoCision?

Communicator (163) , Customer Service Representative (103) , Call Center Representative (32) , Customer Service Representative (CSR) (22) , Telemarketer (19) , Program Supervisor (13) , Sales Representative (11) , Fundraiser (9) , Business Account Manager (8) , Call Center Agent (8) , Call Center Supervisor (8) , Communications (7) , Account Representative (6) , Applications Developer (6) , Customer Service (6)

What are the pros of working at InfoCision according to real employee reviews?

"Work from home is cool" ((in 66 reviews)); "People are nice and if you need help you just need to ask and someone will help." ((in 57 reviews)); "The benefits are good and reasonable with today's rates!" ((in 20 reviews)); "Coworkers are nice and friendly." ((in 18 reviews)); "Flexible hours and able to makeup hours" ((in 18 reviews))

What are the cons of working at InfoCision according to real employee reviews?

"Bad training "classes"" ((in 35 reviews)); "poor management .. supposed to be a no pressure environment but they force you to make sales even when the customers don’t want it." ((in 33 reviews)); "Unexperienced and unprofessional supervisors." ((in 26 reviews)); "$100 Bonus on your check if you meet the weekly star system goals posted." ((in 15 reviews)); "Managers have no clue what is happening and would rather be Social with other then doing work." ((in 12 reviews))

What are the top reviewed InfoCision locations?

Akron , Dayton , Austintown , Huntington , Green , Fairlawn , Boardman , Mansfield , New Castle , Uniontown , Atlanta , Youngstown , Houston , Charlotte , Clarksburg , Columbus , Indianapolis , Cleveland , Gallipolis , Charleston , Toledo , Montgomery , Detroit , Greensboro , Raleigh , Meridian , Aguadilla , Medina , Las Vegas , Allentown

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InfoCision

InfoCision reviews

2.4

23% would recommend to a friend

(813 total reviews)

Craig Taylor

41% approve of CEO

33% positive business outlook

Ratings by category

2.3

Diversity & inclusion

2.2

Work/Life balance

2.2

Career opportunities

2.1

Senior management

2.0

Culture & values

1.9

Compensation and benefits

InfoCision has an employee rating of 2.4 out of 5 stars, based on 813 company reviews on Glassdoor which indicates that most employees have an average working experience there. The InfoCision employee rating is 33% below average for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

813 reviews

2.0

Mar 19, 2024

Good learning experience

Bilingual customer service representative

Recommend

CEO approval

Business Outlook

Pros

Remote. No experience is needed fore the role.

Cons

-Micro managing everything. -10 min breaks and only 30 minutes of unpaid lunch. -You may constantly change programs. One week doing something. Then get trained for another thing, and then another thing. -Schedules werent as flexible as i thought it would be. You could work later in the day but you can get early shifts.

5.0

May 11, 2022

Great Company

Management

Recommend

CEO approval

Business Outlook

Pros

You work hard, you are rewarded. If you are lazy or think you are "owed" something, you won't like it.

Cons

Wish overall pay would be higher.

2.0

Apr 21, 2022

Horrible

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The people was cool. None

Cons

Pay was super low no growth

Viewing 802 - 804 of 813 Reviews

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Jobs at InfoCision

FLORIDA only - Work at Home Call Center Representative

Bilingual WAH - LOUISIANA ONLY - Call Center Representative

MISSOURI only - Work at Home Call Center Representative

Bilingual WAH - VIRGINIA ONLY - Call Center Representative

VIRGINIA only - Work at Home Call Center Representative