InfoTrack reviews

3.3

49% would recommend to a friend

(288 total reviews)

58% positive business outlook

InfoTrack has an employee rating of 3.3 out of 5 stars, based on 288 company reviews on Glassdoor which indicates that most employees have a good working experience there. The InfoTrack employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

288 reviews
4.0
Aug 12, 2018
Recommend
CEO approval
Business Outlook

Pros

-Everyone very helpful and friendly to new starters -They own luxury yachts and take you on harbour cruises -Competitive and necessary product for market -Recruitment process very flattering, they do a lot of work selling you on how great the culture is (this is something to think carefully about) -If you're young and want to make your mark in a sales job this could be a good starting point -Sales team has a positive collaborative vibe, some people have been there for years which is a good sign -Lot of internal promotion and movement -Management approachable from CEO down -The right person can potentially earn good money here -People who work there are mostly true believers in the company -There target market are primarily accountants, lawyers & conveyancers so there is a large market of people to sell to

Cons

-Low base -Trailing commission structure so you have to commit to working there for 12 months realistically to know if the comms are any good and other people in sales team point blank refuse to discuss their comms with you so you can't get an idea of what is realistic. It's very transactional but you may be earning very little comms for a number of months when starting. I was only there for a short period of time so can't really say, just my observation. -Very young team, for some I believe this was their first full time job -Product is very dry, you are selling searches for everything from property titles to police checks to bankruptcy reports targeted at legal firms & accountants. -Got approached by Infotrack via LinkedIn at a time when I was getting itchy feet at my then employer. The recruitment process with Infotrack felt like they were selling themselves to me rather than me to them. It was all culture, opportunity, culture. A few questions about my background and the rest was them telling me stories about the sales team going on harbour cruises on their yachts and how many people are promoted internally. It sounded like a great opportunity at first but in hindsight I think I made a rash decision accepting the offer as after starting I quickly became bored with the product and felt I was working for below my market value and had ongoing concerns about commissions which were never fully alleviated in my mind. -It's a good company with a necessary product for the market they sell to but it ultimately wasn't the right fit for me and I am now in a sales role at a company where I connect with the product and earn more

3.0
Aug 2, 2018

Development team is good

Recommend
CEO approval
Business Outlook

Pros

I was in Infotrack's development team and I felt the team was awesome. The whole development team was like one big family. There is absolutely no politics within the team and I have never heard anyone talking bad about any other developer. Everyone are very supportive. We get to work with all the cool technologies. Development Managers are great, supportive and up to date with technologies. Nice perks like free coffee, breakfast, monthly massages, free fitness first membership, cool office, ping pong, xbox, friday drinks, probation and birthday celebrations etc.

Cons

Initially I felt everyone was breathing the infotrack core values. After a few months I started feeling the upper management (not development team) is fake when they boast about our culture especially when nothing was told about the round of redundancies. There was no sincerity when they keep saying we are one big family. Some developers were assigned into support team for more than a year. Rotate developers if they are interested in working in new techs. Low salary and increments are not par with performance reviews. Poor communication between departments. No work from home. Even if someone at home is sick and need our support, they would ask us to take a sick leave rather than work from home. Very high employee turnover which make you feel uncomfortable.

1.0
Apr 19, 2018
Recommend
CEO approval
Business Outlook

Pros

Constantly growing and development of new products. Culture in my specific office is great friendly group of people working hard and some people I’ve seen working late into the evening. (Could also be considered a bit of a con)

Cons

Staff are underpaid and overworked investment in staff development is pointless if they can’t afford to live and end up leaving what’s the point... Look into the reason why the highest amount of staff leaving are common thread.

Viewing 250 - 252 of 288 Reviews

Glassdoor has 299 InfoTrack reviews submitted anonymously by InfoTrack employees. Read employee reviews and ratings on Glassdoor to decide if InfoTrack is right for you.