Infoblox Technical Support Engineer reviews

4.0

38% would recommend to a friend

(17 total reviews)
avatar

Scott Harrell

43% approve of CEO

99% positive business outlook

Technical Support Engineer employees have rated Infoblox with 4.0 out of 5 stars, based on 17 company reviews on Glassdoor. This indicates that most Technical Support Engineer professionals have a good working experience there. Infoblox is rated in line with the average (within 1 standard deviation) by Technical Support Engineer professionals compared to other employers within the Information Technology industry (3.6 stars).

Reviews by job title

17 reviews
5.0
Sep 8, 2023
Recommend
CEO approval
Business Outlook

Pros

Best place to work, you will get very good exposure to networking and network protocols. Great work life balance. Awesome facilities and medical insurance. Positive and great ambience to work peaceful.

Cons

Career growth is quite difficult. Nothing else

avatar
Infoblox Response
2y
Thank you for taking the time to share this fantastic feedback! We are glad to know you enjoy our wonderful office in Trivandrum, supportive work environment and contributing to our award winning networking & security solutions. We understand career growth can take some time, but it is a priority for all employees. Via career ladders by organization and role and dedicated programs for employees at any level, we want to ensure Bloxers find opportunities to grow and thrive. We would like to know more on your feedback on career growth. To share additional insights, please reach out to your HRBP or manager.
4.0
May 19, 2022
Recommend
CEO approval
Business Outlook

Pros

Good renumeration and opportunity to learn cutting edge technology. Will get chance to interact with various customers who might usually be using the latest and greatest technology. To help solve their problem you will be compelled to do your own research and at least have a surface level knowledge about that piece of tech. In short you get more exposure depending on the incidents you might get.

Cons

Good renumeration and opportunity to learn cutting edge technology. Will get chance to interact with various customers who might usually be using the latest and greatest technology. To help solve their problem you will be compelled to do your own research and at least have a surface level knowledge about that piece of tech. In short you get more exposure depending on the incidents you might get. Dislikes Only thing that you have keep in mind if you are getting in as a Technical Support Engineer is that you are signing up for 80-90٪ of night shifts for the whole year. When they hire you they might first put you on payroll of companies like Teamlease or Ranstad and no one can tell when they would actually convert you as an full time employee. This really has a big downside as you only get the full benefits once you are a fulltime employee. Delay in this conversion can cause delays in promotions, eligibility for applying for internal roles and getting bonus or variable pay. Only criteria that you have to meet to get considered for conversion to an FTE is a UCAT test which most guys pass before their first date. However, no one can tell when you would get converted to an FTE. Important thing is that seniority or the order that you join the company in does not have an impact on when you will become a Full Time Employee. Whenever you enquire about being converted to an FTE, the answer you receive would probably be "We will let you know once we have openings". You will have to bug your manager or HR to get it done, but as I understand they don't have any role in it or atleast they say they don't. If you are about to receive an offer from Infoblox demand that you need to be on the Infoblox payroll right from the first day and take up the offer! Apart from this nasty business, this is a really cool place to work.

avatar
Infoblox Response
4y
Thank you for your very detailed feedback! We appreciate you!
4.0
Mar 30, 2022
Recommend
CEO approval
Business Outlook

Pros

They help you grow if you are ready to learn. Takes care of employees. Good work culture.

Cons

Pay is location wise. But still good

avatar
Infoblox Response
4y
We are glad to hear you are enjoying your career with Infoblox! Thank you for your review.
Viewing 4 - 6 of 17 Reviews

Glassdoor has 1,084 Infoblox reviews submitted anonymously by Infoblox employees. Read employee reviews and ratings on Glassdoor to decide if Infoblox is right for you.