Is Infoblox a good company to work for as a Technical Support Engineer?

Technical Support Engineer professionals working at Infoblox have rated their employer with 4.0 out of 5 stars in 17 Glassdoor reviews. This is a lower than average score with the overall rating of Infoblox employees being 4.4 out of 5 stars. Search open Technical Support Engineer Jobs at Infoblox now and start preparing for your job interview by browsing frequently asked Technical Support Engineer interview questions at Infoblox .

Does Infoblox pay Technical Support Engineer employees well?

Technical Support Engineer professionals rate their compensation and benefits at Infoblox with 3.8 out of 5 stars based on 17 anonymously submitted employee reviews. This is 10% worse than the company average rating for salary and benefits. Find out more about Technical Support Engineer salaries at Infoblox.

What are the top reviewed jobs at Infoblox?

Software Engineer (65) , Senior Software Engineer (30) , Technical Support Engineer (18) , Intern (13) , Account Executive (12) , Account Manager (12) , Staff Software Engineer (12) , Sales (11) , Solutions Architect (11) , Business Development Representative (BDR) (10) , Director (9) , Senior Manager (9) , Anonymous (8) , Corporate Recruiter (8) , Associate Software Engineer (7)

What are the pros of working at Infoblox according to real employee reviews?

"Great Product and Culture!" ((in 152 reviews)); "Some great people and a first class DNS product" ((in 110 reviews)); "Good benefits and package" ((in 63 reviews)); "Work life balance is good considering there is not much restriction in taking leaves or options for working from home." ((in 60 reviews)); "Good work culture of the company" ((in 60 reviews))

What are the cons of working at Infoblox according to real employee reviews?

"Managers have very little power to help their reports" ((in 15 reviews)); "clueless upper management." ((in 8 reviews)); "Had 3 rounds of layoffs in one year" ((in 7 reviews)); "There are no fixed working hours." ((in 6 reviews)); "Low, low on the diversity" ((in 5 reviews))

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Infoblox

Infoblox Technical Support Engineer reviews

4.0

38% would recommend to a friend

(17 total reviews)

Scott Harrell

43% approve of CEO

99% positive business outlook

Ratings by category

4.3

Diversity & inclusion

3.9

Career opportunities

3.8

Compensation and benefits

3.7

Culture & values

3.5

Senior management

2.9

Work/Life balance

Technical Support Engineer employees have rated Infoblox with 4.0 out of 5 stars, based on 17 company reviews on Glassdoor. This indicates that most Technical Support Engineer professionals have a good working experience there. Infoblox is rated in line with the average (within 1 standard deviation) by Technical Support Engineer professionals compared to other employers within the Information Technology industry (3.6 stars).

Ratings by demographic groups

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Reviews by job title

17 reviews

5.0

Sep 4, 2020

Technical Support Engineer

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

Best environment ot learn new stuff

Cons

Work Loads are little high and may seem tiring some times

Infoblox Response

We appreciate your feedback. As we close our FY20, we look forward to another successful year in FY21! Thanks for all of your hard work.

2.0

May 7, 2018

All talk and no action. Work culture going downhill

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

Most of the pros, if at all, were in the pro-acqusition days. You get freedom to learn if time permits. Fellow workers are quite knowledgeable and fun to work with. Free lunch and cab services to-and-from office. Great office space and allowed to use facilities even outside work hours. Conveniently (for bachelors), the India (Trivandrum) facility also provides washing machine and dryer for use.

Cons

The management (particularly India - Trivandrum)! They have an extreme lack of management skills and tend to make the poorest management decisions. They do not particularly help career growth and you are replaceable simply because the focus is into making the facility the most profitable so that work from the base (US) is shifted to locations in Bangalore and Trivandrum. Also most promotion decisions are pre-decided and given to those who do not raise an opinion or question decisions - safe to call them "Yes Men". Ever since the Vista acquisition, the message from the management was clear - numbers were all that mattered - quantity was more important than quality at any cost.

4.0

Oct 30, 2017

Infoblox TSE

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

A great place to gain networking knowledge

Cons

Long working hours,Lac of fun activity

Infoblox Response

Thank you for your feedback. Please speak with your local Culture Club to discuss some potential fun activities to implement in your office. Fun is indeed one of our cultural values!

Viewing 13 - 15 of 17 Reviews

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Infoblox Technical Support Engineer reviews

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Technical Support Engineer

All talk and no action. Work culture going downhill

Infoblox TSE

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