InformData reviews

Leadership does not appear to be concerned about the employees. Horrible potential for growth, and who would want to be a supervisor when they get paid a tiny bit more to take on at least twice as much work and responsibility. Pay is insulting at best, and raises are only merit-based (and small) with no regard to inflation and cost-of-living. Training period for new employees is too short for what they are expected to learn. Expensive benefits that are not worth the premiums (high co-pays and deductibles). Leadership takes surveys about employee engagement, satisfaction, and ways to improve these, but they do not act on any of the suggestions. Leadership appears to underestimate the intelligence of the operations-level employees by sending out emails that claim to demonstrate a commitment to transparency and employee satisfaction while these emails are merely thinly veiled ego-strokes and complaints about said employees. While the company provides equipment, said equipment often arrives broken in some way, be it skipping mice, keyboards that do not work, monitors that refuse to power on, and missing or damaged cables. The IT team has a few good eggs. The others on the IT team do not seem to understand the meaning of urgency, nor do they appear to understand 85% of the programs we use, nor even how to give permissions for programs, apps, and websites. The employees are expected to navigate their jobs with ill-organized resources and instructions. Leadership claims to be focused on quality, but the quotas are so high that it is nigh upon impossible to meet them without mistakes slipping through the cracks. There are bonuses and incentives for exceeding quotas. These are meager to begin with, and once someone reaches that goal, it appears that leadership scrambles to raise the goal in order to avoid having to pay out again.

The pay to begin with is insulting on every level of employment, and they are daily trying to cut that too. we were promised so many things (including transparency) and lied to at every turn. Then, we were told "it's inappropriate to talk about pay" in an effort to keep us quiet. Even "incentives" are awful and used to pit employees against eachother, encouraging burnout, and sacrificing quality and morale. So much for work/life balance. Benefits are worse than pay. There's no real teamwork here. Just micromanaging supervisors passing along orders from management. They are "committed to get it right" with the culture but noone's believing that either. It's so toxic here the only culture is based through trauma bonding bc we're all treated so poorly. Departments don't know how to communicate between eachother and everyone's too busy doing charts and having meetings to actually focus on the one thing that brings revenue. everything is pushed on to the next person. Most of the supervisors/managers lack basic skills such as email etiquette and seem to be chosen based on favorites or budgets, not on capabilities, skills, or even tenure. lol @HR. This place sets themselves up for lawsuits on the daily, either as a result of how they treat us, or due to the nature of the product we offer and the negligence. They are slowly outsourcing us overseas. So none of it really matters anyway. Great idea for a patriotic company who claims to be military friendly. This is not a place to try to make a career. This is barely a place for a first job. There is no safety at this company. But if you're desperate for a place to work and McDonalds is at full staff, clock in, do the bare minimum to not get paid, and clock out. smile and nod at the constant stupidity and do not get invested, go for promotions, ask questions, or give feedback. Positions get eliminated for the people who point out the bad stuff. They want "yes men" willing to sacrifice yourself to work mandatory OT, not question authority and not make waves, they don't want actual qualified employees they have to respect. That's why people only speak out on Glassdoor and the five star reviews are faked or employees from overseas. This company has greatly failed the employees, and is doing a huge disservice to the industry as a whole.