Does InnoSource pay their employees well?

According to anonymously submitted Glassdoor reviews, InnoSource employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at InnoSource. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at InnoSource?

50% of InnoSource employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated InnoSource 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at InnoSource?

Customer Service Representative (34) , Recruiter (20) , Order Management Specialist (5) , Customer Service Representative (CSR) (4) , Dispatcher (4) , Manager (4) , Recruiting Coordinator (3) , Administrative Assistant (2) , Business Analyst (2) , Call Center Representative (2) , Customer Service (2) , Customer Service (CSR) (2) , Freight Pay Analyst (2) , Shift Supervisor (2) , Tire Technician (2)

What are the pros of working at InnoSource according to real employee reviews?

"The pay in my department was decent" ((in 13 reviews)); "Great people you get to meet and work with!" ((in 9 reviews)); "Great team" ((in 7 reviews)); "Relaxed, friendly work environment" ((in 5 reviews)); "Great culture and great place to work" ((in 5 reviews))

What are the cons of working at InnoSource according to real employee reviews?

"Benefits were not great" ((in 13 reviews)); "Insurance for the employee themselves is cheap but don't think about adding anyone else." ((in 6 reviews)); "There was no training to speak of" ((in 5 reviews)); "Job security an issue with some groups, could have better communication, could use better incentives for good work." ((in 4 reviews)); "Breaks are removed for all employees in a whim." ((in 3 reviews))

What are the top reviewed InnoSource locations?

Akron , Columbus , Dublin , Fayetteville , Pittsburgh , Hurricane , Independence , Coraopolis , Longview , Fairmont , Fort Wayne , Cleveland , Colorado Springs , Tampa , Topeka , Riverview , Atlanta , Gadsden , Huntsville , Danville , Virginia Beach , Phoenix , Tulsa , Dallas , Fairlawn , Rootstown , Uniontown , Groveport , Hilliard , New Albany

InnoSource reviews

3.5

50% would recommend to a friend

(168 total reviews)

Chad Delligatti

77% approve of CEO

42% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Work/Life balance

3.7

Culture & values

3.7

Senior management

3.1

Career opportunities

3.0

Compensation and benefits

InnoSource has an employee rating of 3.5 out of 5 stars, based on 168 company reviews on Glassdoor which indicates that most employees have a good working experience there. The InnoSource employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

168 reviews

1.0

May 1, 2020

Does not care about employees

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

They have many jobs available

Cons

They don’t care about their employees. They hire a lot of people and fire a lot of people. They don’t care because they have so many anyway. When I got hired there were about 20 of us at one time and when they let me go, there was only 2 people left! They let everyone go! And the way they do it is so rude. They wait until you leave for the day and then call you on your way home and say, sorry your contract terminated and this is your last day please don’t come tomorrow as your badge is deactivated and you won’t have access to the building. Really!? That’s how you tell me, and now!? And it’s not like people do bad things or something it’s as simple as being late sometimes or using all your points and pto. I feel like at least have a better way of telling your employees! Not just a surprise call

InnoSource Response

6y

Thank you for the detailed feedback. I will pass along your comments to the director of the Columbus team. We work hard to be the best and no termination experience is fun. I am sure your comments will be considered so that we can make improvements. Thanks.

4.0

Feb 26, 2020

Good for Contract Work

It analyst

Recommend

CEO approval

Business Outlook

Pros

Decent pay and responsive administration

Cons

Very little Paid Time Off offered and no sick days

InnoSource Response

6y

Thank you for taking time to review us online - we appreciate the 4 star review. Congratulations on your IT position with us. I will pass your comments on to our dedicated IT team. Thank you.

2.0

Oct 6, 2019

Staggeringly high turnover

Record keeper

Recommend

CEO approval

Business Outlook

Pros

InnoSource is just fine -- professional, all the way. The HQ venue is spectacular. The position can be very interesting if you're the 'librarian type'.

Cons

The rate of turnover in the group over the past 3-4 years is stunning. I've never seen anything like it. I could give you the numbers but won't bore you. Suffice it to say that the average tenure for recent hires is about 9 months, which is kinda stinky. The pay is low (but with a H/C bonus), but that's not the problem. There are plenty of low-paying, yet popular jobs. The problem is that there was/is 'tension in the air' almost daily, which can at least be partially attributed to the client/host company. The Record Keeping area sometimes seems to have the stress of a Call Center but is not one. There's an element of 'looseness' missing here, which can indeed exist in many professional environments.

InnoSource Response

6y

Thank you for posting such comprehensive feedback. You can be sure I will share with the Akron management team. I wish you well with your future career aspirations. Have a good day.

Viewing 94 - 96 of 168 Reviews

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Jobs at InnoSource

Administrative Assistant (Job # 33359)

Certified Pharmacy Technician / Patient Care Representative (Job #33197)

Customer Service Specialist (Job #33222)

Mail Clerk / Transaction Processor (Job #33311)

Bilingual Customer Service Representative (Job #33224)

InnoSource

InnoSource reviews

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Reviews by job title

Does not care about employees

Good for Contract Work

Staggeringly high turnover

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