Is InnoSource a good company to work for as a Customer Service (CSR)?

Customer Service (CSR) professionals working at InnoSource have rated their employer with 4.0 out of 5 stars in 27 Glassdoor reviews. This is a higher than average score with the overall rating of InnoSource employees being 3.6 out of 5 stars. Search open Customer Service (CSR) Jobs at InnoSource now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at InnoSource .

Does InnoSource pay Customer Service (CSR) employees well?

Customer Service (CSR) professionals rate their compensation and benefits at InnoSource with 3.0 out of 5 stars based on 27 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at InnoSource.

What are the top reviewed jobs at InnoSource?

Customer Service Representative (34) , Recruiter (20) , Order Management Specialist (5) , Customer Service Representative (CSR) (4) , Dispatcher (4) , Manager (4) , Recruiting Coordinator (3) , Administrative Assistant (2) , Business Analyst (2) , Call Center Representative (2) , Customer Service (2) , Customer Service (CSR) (2) , Freight Pay Analyst (2) , Shift Supervisor (2) , Tire Technician (2)

What are the pros of working at InnoSource according to real employee reviews?

"The pay in my department was decent" ((in 11 reviews)); "Great people you get to meet and work with!" ((in 9 reviews)); "great culture, awesome team, upper management is caring and understanding of work/life balance , the company as a whole really sticks to their core principles" ((in 7 reviews)); "Theyre ok and stuff and let you work from home" ((in 5 reviews)); "Relaxed, friendly work environment" ((in 4 reviews))

What are the cons of working at InnoSource according to real employee reviews?

"Benefits were not great" ((in 13 reviews)); "Insurance for the employee themselves is cheap but don't think about adding anyone else." ((in 6 reviews)); "There was no training to speak of" ((in 5 reviews)); "Long hours" ((in 4 reviews)); "Job security an issue with some groups, could have better communication, could use better incentives for good work." ((in 4 reviews))

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InnoSource

InnoSource Customer Service (CSR) reviews

4.0

62% would recommend to a friend

(27 total reviews)

Chad Delligatti

78% approve of CEO

77% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.5

Culture & values

4.3

Senior management

4.1

Work/Life balance

3.4

Career opportunities

3.0

Compensation and benefits

Customer Service (CSR) employees have rated InnoSource with 4.0 out of 5 stars, based on 27 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have a good working experience there. InnoSource is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

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Reviews by job title

27 reviews

3.0

Nov 4, 2021

Pay

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Great pay due to bonuses, plenary of overtime

Cons

N/a, no cons to provide

InnoSource Response

Thank you so much for the feedback! We’re glad you enjoyed working with InnoSource!

1.0

Sep 6, 2021

Not great

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Nothing, benefits are trash and maternity leave is unpaid

Cons

Putting in the work for AEP and not getting any of the benefits

InnoSource Response

Thank you for the feedback and expressing your concerns. If you would like to provide us with more detailed information please reach out to hr@innosource.com. Thanks again.

5.0

May 24, 2021

Professional, high standards co. set me up with a great future.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Professional, sincere, caring, great team.

Cons

Nothing to discount. All aspects were professional.

Viewing 13 - 15 of 27 Reviews

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InnoSource reviews FAQs

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InnoSource

InnoSource Customer Service (CSR) reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Pay

Not great

Professional, high standards co. set me up with a great future.

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