Is InnoSource a good company to work for as a Customer Service (CSR)?

Customer Service (CSR) professionals working at InnoSource have rated their employer with 4.0 out of 5 stars in 27 Glassdoor reviews. This is a higher than average score with the overall rating of InnoSource employees being 3.6 out of 5 stars. Search open Customer Service (CSR) Jobs at InnoSource now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at InnoSource .

Does InnoSource pay Customer Service (CSR) employees well?

Customer Service (CSR) professionals rate their compensation and benefits at InnoSource with 3.0 out of 5 stars based on 27 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at InnoSource.

What are the top reviewed jobs at InnoSource?

Customer Service Representative (34) , Recruiter (20) , Order Management Specialist (5) , Customer Service Representative (CSR) (4) , Dispatcher (4) , Manager (4) , Recruiting Coordinator (3) , Administrative Assistant (2) , Business Analyst (2) , Call Center Representative (2) , Customer Service (2) , Customer Service (CSR) (2) , Freight Pay Analyst (2) , Shift Supervisor (2) , Tire Technician (2)

What are the pros of working at InnoSource according to real employee reviews?

"The pay in my department was decent" ((in 11 reviews)); "Great people you get to meet and work with!" ((in 9 reviews)); "great culture, awesome team, upper management is caring and understanding of work/life balance , the company as a whole really sticks to their core principles" ((in 7 reviews)); "Theyre ok and stuff and let you work from home" ((in 5 reviews)); "Relaxed, friendly work environment" ((in 4 reviews))

What are the cons of working at InnoSource according to real employee reviews?

"Benefits were not great" ((in 13 reviews)); "Insurance for the employee themselves is cheap but don't think about adding anyone else." ((in 6 reviews)); "There was no training to speak of" ((in 5 reviews)); "Long hours" ((in 4 reviews)); "Job security an issue with some groups, could have better communication, could use better incentives for good work." ((in 4 reviews))

InnoSource Customer Service (CSR) reviews

4.0

62% would recommend to a friend

(27 total reviews)

Chad Delligatti

78% approve of CEO

77% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (27 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Customer Service (CSR) employees have rated InnoSource with 4.0 out of 5 stars, based on 27 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have a good working experience there. InnoSource is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

27 reviews

5.0

Jan 1, 2023

Problem solving and customer service

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

I was able to work from home as a remote Customer Service Representative

Cons

I didn't have any cons.

InnoSource Response

3y

Thank you so much for taking the time to leave this amazing review! We are glad to hear that you had a great experience working with InnoSource!

5.0

Oct 20, 2022

Quick process

Account manager

Recommend

CEO approval

Business Outlook

Pros

Great interview process. Very quick.

Cons

None that I can think of

InnoSource Response

3y

Thank you so much for taking the time to leave this great review! We are glad to hear that you're having a great experience working with InnoSource!

5.0

Apr 5, 2022

Great people to work with.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Very helpful, always available. Prompt. Professional.

Cons

Benefits are expensive if you need to cover your family! If just for yourself then they are affordable.

InnoSource Response

4y

Thank you so much for taking the time to leave this nice review! We are glad to hear that you are having a great experience working with InnoSource!

Viewing 10 - 12 of 27 Reviews

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InnoSource

InnoSource Customer Service (CSR) reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Problem solving and customer service

Quick process

Great people to work with.

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