Is InnoSource a good company to work for as a Customer Service (CSR)?

Customer Service (CSR) professionals working at InnoSource have rated their employer with 4.0 out of 5 stars in 27 Glassdoor reviews. This is a higher than average score with the overall rating of InnoSource employees being 3.6 out of 5 stars. Search open Customer Service (CSR) Jobs at InnoSource now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at InnoSource .

Does InnoSource pay Customer Service (CSR) employees well?

Customer Service (CSR) professionals rate their compensation and benefits at InnoSource with 3.0 out of 5 stars based on 27 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at InnoSource.

What are the top reviewed jobs at InnoSource?

Customer Service Representative (34) , Recruiter (20) , Order Management Specialist (5) , Customer Service Representative (CSR) (4) , Dispatcher (4) , Manager (4) , Recruiting Coordinator (3) , Administrative Assistant (2) , Business Analyst (2) , Call Center Representative (2) , Customer Service (2) , Customer Service (CSR) (2) , Freight Pay Analyst (2) , Shift Supervisor (2) , Tire Technician (2)

What are the pros of working at InnoSource according to real employee reviews?

"The pay in my department was decent" ((in 11 reviews)); "Great people you get to meet and work with!" ((in 9 reviews)); "great culture, awesome team, upper management is caring and understanding of work/life balance , the company as a whole really sticks to their core principles" ((in 7 reviews)); "Theyre ok and stuff and let you work from home" ((in 5 reviews)); "Relaxed, friendly work environment" ((in 4 reviews))

What are the cons of working at InnoSource according to real employee reviews?

"Benefits were not great" ((in 13 reviews)); "Insurance for the employee themselves is cheap but don't think about adding anyone else." ((in 6 reviews)); "There was no training to speak of" ((in 5 reviews)); "Long hours" ((in 4 reviews)); "Job security an issue with some groups, could have better communication, could use better incentives for good work." ((in 4 reviews))

InnoSource Customer Service (CSR) reviews

4.0

62% would recommend to a friend

(27 total reviews)

Chad Delligatti

78% approve of CEO

77% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Customer Service (CSR) employees have rated InnoSource with 4.0 out of 5 stars, based on 27 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have a good working experience there. InnoSource is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

27 reviews

5.0

May 13, 2020

Great Job Sourcing Company

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

They check in on you at your assigned place of employment to make sure things are going well. They work hard to get you placed into a full time roll. Always open to questions or concerns. This was the first time I have ever used a service like this and I am very pleased.

Cons

It did take longer than I expected to become full time. It took patience.

InnoSource Response

6y

Thank you so very much for the positive and detailed review. We appreciate when people take the time to share positive experiences with InnoSource online. Good luck with your career.

4.0

Apr 20, 2019

Good opportunity

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great pay Great place to work

Cons

Management do not give proper warnings or accurately report points you've occurred

InnoSource Response

7y

Thank you for the great feedback. I'm glad we were able to connect you with a great opportunity. Good luck with your career.

5.0

Feb 10, 2019

Pleased

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Very easy to interview, they made you feel comfortable.

Cons

I do not have any

InnoSource Response

7y

Thank you so much for commenting online about your experience working for us. Our Florida team will be glad to know you had a five star experience - Thanks! Good luck with your career.

Viewing 19 - 21 of 27 Reviews

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InnoSource Customer Service (CSR) reviews

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Reviews by job title

Great Job Sourcing Company

Good opportunity

Pleased

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