Does InnoSource pay their employees well?

According to anonymously submitted Glassdoor reviews, InnoSource employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at InnoSource. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at InnoSource?

57% of InnoSource employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated InnoSource 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at InnoSource?

Customer Service Representative (34) , Recruiter (20) , Order Management Specialist (5) , Customer Service Representative (CSR) (4) , Dispatcher (4) , Manager (4) , Recruiting Coordinator (3) , Administrative Assistant (2) , Business Analyst (2) , Call Center Representative (2) , Customer Service (2) , Customer Service (CSR) (2) , Freight Pay Analyst (2) , Shift Supervisor (2) , Tire Technician (2)

What are the pros of working at InnoSource according to real employee reviews?

"The pay in my department was decent" ((in 11 reviews)); "Great people you get to meet and work with!" ((in 9 reviews)); "great culture, awesome team, upper management is caring and understanding of work/life balance , the company as a whole really sticks to their core principles" ((in 7 reviews)); "Theyre ok and stuff and let you work from home" ((in 5 reviews)); "Relaxed, friendly work environment" ((in 4 reviews))

What are the cons of working at InnoSource according to real employee reviews?

"Benefits were not great" ((in 13 reviews)); "Insurance for the employee themselves is cheap but don't think about adding anyone else." ((in 6 reviews)); "There was no training to speak of" ((in 5 reviews)); "Long hours" ((in 4 reviews)); "Job security an issue with some groups, could have better communication, could use better incentives for good work." ((in 4 reviews))

What are the top reviewed InnoSource locations?

Akron , Columbus , Dublin , Fayetteville , Pittsburgh , Hurricane , Independence , Coraopolis , Longview , Fairmont , Fort Wayne , Cleveland , Colorado Springs , Tampa , Topeka , Riverview , Atlanta , Gadsden , Huntsville , Danville , Virginia Beach , Phoenix , Tulsa , Dallas , Fairlawn , Rootstown , Uniontown , Groveport , Hilliard , New Albany

InnoSource reviews

3.6

57% would recommend to a friend

(168 total reviews)

Chad Delligatti

73% approve of CEO

48% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (168 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

InnoSource has an employee rating of 3.6 out of 5 stars, based on 168 company reviews on Glassdoor which indicates that most employees have a good working experience there. The InnoSource employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

168 reviews

3.0

Sep 1, 2023

Hardwork for undervalued positions - Goodyear location

Production supervisor

Recommend

CEO approval

Business Outlook

Pros

Great shift schedule, opportunity for advancement pending skill set.

Cons

Innosource at Goodyear is basically a glorified temp agency. Will be held back from advancing careers

InnoSource Response

2y

Thank you for taking the time to leave us a review and expressing your concerns. If you wish to discuss any additional feedback, please reach out to hr@innosource.com. Thanks again!

4.0

Aug 31, 2023

Service desk contractor

Lead service desk technician

Recommend

CEO approval

Business Outlook

Pros

Decent hours, decent pay, nice coworkers

Cons

On call rotation. Office site is moving towards Cleveland

InnoSource Response

2y

Thank you for taking the time to leave us feedback! We are happy to hear that your experience has been positive overall. If you wish to share any further comments, please reach out to hr@innosource.com.

4.0

Jul 10, 2023

Good until Pandemic

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

It's a good paying job for the industry, and the company seems to listen to its employees. All customer support jobs are stressful, and I feel like they acknowledge this and try to mitigate it. I've worked other phone jobs, and none of the others seemed to care like Innosource does.

Cons

After Covid it's almost impossible to meet empathy requirements. They take a personality trait and try to force it into a list of rules. It's incredibly stressful. I would work there again, except I want to work from home.

InnoSource Response

3y

Thank you so much for the detailed feedback! We really appreciate you taking the time to share your experience with us. Thanks again!

Viewing 22 - 24 of 168 Reviews

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Jobs at InnoSource

Administrative Assistant (Job # 33359)

Learning & Development Specialist (Job #33306)

Financial Services Analyst (Job # 33358)

Customer Service Specialist (Job #33222)

InnoSource

InnoSource reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Hardwork for undervalued positions - Goodyear location

Service desk contractor

Good until Pandemic

Top companies for "Compensation and Benefits" near you

Jobs at InnoSource