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Innovative Interfaces, Inc

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Innovative Interfaces, Inc reviews

2.8

36% would recommend to a friend

(32 total reviews)

Yariv Kursh

62% approve of CEO

28% positive business outlook

Reviews by job title

32 reviews

Reviews about "Compensation"

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2.0
Jun 25, 2015

The new normal, I guess.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people are the best part of this job, far and away. I love my coworkers. The combination of library and computer backgrounds makes for an amazing bunch. Since we got bought by the larger company, a lot has changed - there are a lot of new faces as they hire new people here instead of in California where they'd have to pay them more, and many great people either left or were laid off. But the team we have here and even middle management are really solid characters. I feel like they have my back and commiserate with our issues. I love my work. It's interesting, it's engaging, it's challenging.

Cons

Yeah, it's clearly obvious that once private equity happens, the new goal is not customer satisfaction or quality products but the bottom line. That's not revolutionary news, it's just an inescapable reality. Middle management is totally on board with us, but it's easy to see that upper management are not playing the same game at all. There is a major divide in interests. Again, I'm not saying anything shocking here, this is business as usual. We all come to work every day knowing this, and we do make the best of it, and we like our work, when we can concentrate on doing it. As a smaller company we sometimes got a bonus, but even in lean times we got a gift card to our local grocery stores for Christmas. Our old president really, genuinely cared about each and every one of us, and that was apparent at all times. The first year we were owned by the larger company... we got a water bottle. We were promised our benefits would be the same or better after the acquisition, and then from the sound of it, upper management was genuinely surprised at all the benefits we had. Those went bye-bye. Sure, health insurance just gets worse year by year everywhere, but our fringe benefits tanked. Remember this: a company will never implement a policy that doesn't directly benefit it. Unlimited PTO sounds fantastic: you're no longer limited to just this many days! Take as many as you need! But what it really means is that you no longer "own" your vacation days. If you don't use them, they don't roll over, they evaporate. You will never be reimbursed for the ones you don't use when you leave. You are always beholden to your superiors for final approval for each day - there's no end-of-year "these days are owed to me, so I need to take them." To use a library metaphor, it's like going from ownership to a license model: it's sold to you as an improvement, but all it means is that you no longer have something that's yours. There are always strings.

1.0
Feb 13, 2015

Started Out Rad, Ended up Sad

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

When I first started there were some incredibly talented, passionate and generous folks both in management and the general workforce. The work load was reasonable and I thought the mission of supporting libraries was very noble. For many years I didn't realize that we were actually quite powerful and respected for the size of the company and the cost or our products. Even when I disagreed with management decisions, I didn't feel like I was being taken advantage of with respect to work-life balance.

Cons

When I left, all of the soulful people had departed, most of them voluntarily. The general demise began with the sale of the company to private equity. At the beginning, it was an exciting time. New leadership, new goals, new products & new investment. There seemed to be an atmosphere of change that was good for everyone. But that didn't last for long. The combination of layoffs, low market rate salaries (unless, I'm guessing, you are an executive), outsourcing to India and unrealistic job loads has made the place miserable, at best.

2.0
Dec 19, 2014

Not the same company it was a few years ago

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Customers are the best. Working with and for libraries is a great way to spend a work day. Many great co-workers.

Cons

Pay is a bit on the low side for a tech firm, unless you're in upper management. We used to get a holiday bonus but that is a thing of the past. I used to know almost everyone in the company, but now people come and go at an alarming rate. So many of the people that have gone were amazing, valuable resources. We have a truly lousy ticketing system that might get replaced someday - too bad they didn't listen to us when we told them how bad it was before they bought it! I used to be really love my job, but it's getting harder when you are underpaid, under-appreciated, and you know management would replace you in a heartbeat if they could find someone to do the work for less. If it weren't for the wonderful customers that I get to work with, I'd be gone from here.

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