Is Insight a good company to work for as a Client Operations Representative?

Client Operations Representative professionals working at Insight have rated their employer with 3.2 out of 5 stars in 74 Glassdoor reviews. This is a lower than average score with the overall rating of Insight employees being 3.5 out of 5 stars. Search open Client Operations Representative Jobs at Insight now and start preparing for your job interview by browsing frequently asked Client Operations Representative interview questions at Insight .

Does Insight pay Client Operations Representative employees well?

Client Operations Representative professionals rate their compensation and benefits at Insight with 2.6 out of 5 stars based on 74 anonymously submitted employee reviews. This is 20.7% worse than the company average rating for salary and benefits. Find out more about Client Operations Representative salaries at Insight.

What are the top reviewed jobs at Insight?

Account Executive (289) , Account Manager (56) , Sales (50) , Software Engineer (42) , Project Manager (36) , Cloud Engineer (31) , Consultant (31) , Manager (31) , Senior Consultant (30) , Service Technician (28) , Business Development Manager (26) , Senior Software Engineer (23) , Business Analyst (21) , Engineer (21) , Client Operations Specialist (20)

What are the pros of working at Insight according to real employee reviews?

"I heard that Insight had a great culture and it was all true!" ((in 277 reviews)); "The people at the company are great (for the most part) and very fun!" ((in 248 reviews)); "Good benefits and a well adopted and consistent set of values that are evident in the way individuals are treated." ((in 177 reviews)); "Great work life balance and relax environment." ((in 121 reviews)); "good training and stepping stone job in the IT feild" ((in 74 reviews))

What are the cons of working at Insight according to real employee reviews?

"Poor management and laid off" ((in 143 reviews)); "low pay and not flexible with WFH" ((in 142 reviews)); "Base salary is low and can be a grind to build a book of business." ((in 106 reviews)); "Finance is awful and upper management will harass you verbally (sexual harassment)." ((in 36 reviews)); "Company layoffs are always looming." ((in 26 reviews))

Insight Client Operations Representative reviews

3.2

23% would recommend to a friend

(74 total reviews)

Jack Azagury

100% approve of CEO

20% positive business outlook

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Client Operations Representative employees have rated Insight with 3.2 out of 5 stars, based on 74 company reviews on Glassdoor. This indicates that most Client Operations Representative professionals have a good working experience there. Insight is rated in line with the average (within 1 standard deviation) by Client Operations Representative professionals compared to other employers within the Information Technology industry (3.7 stars).

Reviews by job title

74 reviews

3.0

Jan 30, 2020

Great Starting Point

Account manager

Recommend

CEO approval

Business Outlook

Pros

This is great starting point for your career if you are looking to get into Sales. One great Pro about Insight is the culture, everyone is friendly and welcoming and ready to help you if you need it.

Cons

Politics will always be an issue when working for a large corporation, you fall under the wrong management it will be hard to move up as everyone looks after their own interest first.

Insight Response

6y

Thank you for the feedback. The culture at Insight is infectious and it's employees display the values of Hunger, Heart, and Harmony. In regards to the career opportunities at Insight, there are many job opportunities for those that are interested. Please visit our internal website to view the most current positions and opportunities if you are interested. We appreciate you taking the time to write a review and for providing your feedback.

1.0

Dec 3, 2019

One of the most toxic work environments I've ever experienced

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

no weekends, commission and spiff bonus', tech swag and freebies from vendors

Cons

revolving door of management, quota increased every quarter making commission harder to achieve. Depending on what sector you work for, you could make bank or barely enough to provide. i worked in SMB so i had the latter. You cant choose your segment and its impossible to move.

Insight Response

6y

We are really sorry that was your experience. We have so much training and education opportunities on Insight University, and our values of hunger, heart, and harmony are in everything we do. We would really like to discuss your experience further, and address how we can improve. Please email glassdoorfeedback@insight.com

1.0

Nov 16, 2019

Favoritism at its best.

Account manager

Recommend

CEO approval

Business Outlook

Pros

If their wasn’t so much favoritism by leadership, there would be a lot more pros. The only pro is you can attain some skill set(s) to advance your career elsewhere. This used to be a great place to work.

Cons

Get rid of mid level leadership. The favoritism is beyond noticeable, and if you speak up about it you get punished and a black mark is out on you. From there any chance of advancement or moving ahead in your career is halted and you become irrelevant. This is an actual fact as I’ve witnessed first hand as well as been a part of those conversations. It’s sad because Insight has the absolute potential to truly be the best place to work. Don’t take my word for it - Look at other reviews and look at the turn over rate and look at their LinkedIn. You will always see the same people when they promote internal events.

Insight Response

6y

We appreciate your feedback and are sorry to hear that you have witnessed some concerns in regards to your management team. If you would like to have further conversations around this area, please reach out to your HR Business Partner to have those discussions. We appreciate your feedback.

Viewing 58 - 60 of 74 Reviews

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Great Starting Point

One of the most toxic work environments I've ever experienced

Favoritism at its best.

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