Pros
- My one saving grace in this role was my initial hiring team. They were all very intelligent, kind, and lovely to work with. I could see these people running the show and turning things around for the better. - Starting times were a bit flexible, which was nice.
Cons
- Management was absolutely clueless. You'd ask them to help you with something, and you'd have to repeat yourself like 3-5 times before anything actually got done. There were multiple instances where they'd apologize for "failing us," and then ask us to find a solution to their own failings. - Management was aggressive & rude. I don't like being angrily & perpetually pressed for information, and then heckled when I can't give a definitive answer after being gone for multiple days. "What's the status of this case? Give me a yes or a no." Gee, I dunno, it's probably the same status as when I left it on Friday. We just clocked in, genius. - Upper management was completely detached. Virtue signaling to the highest degree - they'd ask you questions like they care, but then never actually act on anything. - Work was fine, largely mundane & repetitive, but fine. The worst part was how difficult it was to get actual training. You'd tell leadership you need hands-on training, and it wouldn't ever come. - Atrocious benefits. At my current company, I get really solid health/vision/dental for like ~$250/mo. For the same coverage, with IG, the medical insurance alone was somewhere in the ~$700 - $800 range. - At the time of leaving, they did not really have a system in place for accruing sick time or vacation time. - They'd let other employees work from home, but for some reason it wasn't offered to me whenever I was sick. They'd offer it to my female coworker, though.
