Insight reviews

3.5

61% would recommend to a friend

(3,208 total reviews)
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Jack Azagury

91% approve of CEO

50% positive business outlook

Insight has an employee rating of 3.5 out of 5 stars, based on 3,208 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Insight employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
3.0
Aug 6, 2018

Not for me

Recommend
CEO approval
Business Outlook

Pros

-A lot of incredible talent -Some times it felt like family, I made a lot of great friendships and met many interesting people -You have access to a myriad of tools that most companies couldn't even dream of using. It's a great resume builder as you hone your skills and become too expensive for your company to keep (they're unwilling to pay the price to keep good talent). -Very flexible, depending on the team. Working from home was fantastic. -If you happen to start as an intern, you'll probably be promoted quicker than anyone else because of tenure. This is a great opportunity for interns. -I never used the on-sight nurse, but I heard she was great. -The cafeteria did have a usually good healthy choice meal daily.

Cons

-The company pays terribly. They instill this fear in people that they won't find flexibility anywhere else, so there are a ton of people who are afraid to leave even though they're paid way below the average. It does seem like they started to pay better because of the amount of people leaving, but I don't know how it is across departments. -When you start, they don't pay for your first day meal. They don't pay for birthday meals or team bonding, or your supplies, or your coffee. You literally start and your desk is barren except for a computer and mouse. You don't even get pens, notebooks, or a MOUSE PAD. There's an expensive coffee machine, or the expensive cafeteria. Anything free is paid for by partners to keep the employees happy. -Management. It's like they keep trying to help and nothing ever really happens. They were somewhat personable, but either they were too lazy to help, too busy to help, or the management above them stopped anything from actually helping. In all honesty I have no idea which it was since most managers were overworked, and leadership doesn't trust its employees. -Some people just seem to have the magic touch to do literally nothing, then do one project to get noticed and get promoted. Their promotion system made absolutely no sense. -HR didn't seem to exist in our department. If you had a problem you dealt with it with your manager, and sometimes I wonder if going to HR instead would have solved the problems. -There were a lot of passive-aggressive gossipers. Until I told people I was searching for other opportunities, I wasn't sure who I could and couldn't trust. -HR did seem appalled by everything so I'm hoping it has all changed. I do know that several things have already so it's probably a better opportunity than it was prior. -Promotions seem to be decided upon as a group rather than by your manager which is different. -it seems to suck the effort out of you. A lot of people seem to get sick of being unable to make any difference and give up and stop making an effort.

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Insight Response
7y
We really appreciate you taking the time to share your feedback, this is the first we’ve heard this type of feedback and take it very seriously. Our values of hunger, heart, and harmony are paramount to us, and through our connection process, our Insight foundation, our Recognition program, and more are ways we try to show that to our teammates. Please email glassdoorfeedback@insight.com to discuss this further, we would really welcome additional conversations
3.0
Jul 19, 2018
Recommend
CEO approval
Business Outlook

Pros

We work with different technologies. Have a great team of engineers to support our clients. It is a stable company

Cons

The Datalink and Insight Managed Services/Operations team are combining and this is causing friction between engineers and management. Change is good, but too much change is chaotic. We need to have a pause a stabilize as we are not able to support our clients to the level they expect. It's difficult listening in client meetings as what we are telling them are lies in regards to our capabilities and response times. Issues: - Short staffed (we can't do the work well) - There is no such thing as work/life balance - The perks of working here are not that good - Too much change, the job changes weekly - We don't on-board our clients properly - We lie to our customers about what we can support and with our SLA's.

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Insight Response
7y
Thank you for the honest feedback. Insight understands that acquisitions do come with challenges, and these challenges are being communicated with upper management and changes are being made. Thank you for your patience during this transition and please discuss any further issues with your manager or upper management if you are able.
2.0
Jul 9, 2018

Security Representative

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

8-5 M-F Schedule, I wish I had more Pros, The team was great.

Cons

Totally disorganized, no policies documented, every violation of policy was considered okay by the "culture". Pay was low, Management did not deal with problems simply brushed then under the rug. No "Fortune 500" company benefits. This company doesn't understand hiring enough people to complete a mission, and they certainly do not pay you your worth to be saddled with a whole teams workload.

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Insight Response
7y
We really appreciate you taking the time to share your feedback, and we take this feedback very seriously. Insight's recruiting team works extremely hard to find the best fit and talent to support Insight's departments/teams. Also, the benefits that Insight offers are very comparable to it's competitors. Please email glassdoorfeedback@insight.com to discuss this further, we would really welcome additional conversations.
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