Is Insomnia Cookies a good company to work for?

Insomnia Cookies has an overall rating of 3.1 out of 5, based on over 1,108 reviews left anonymously by employees. This rating has decreased by 6% over the last 12 months. 33% of employees would recommend working at Insomnia Cookies to a friend and 23% have a positive outlook for the business. The best reviews about Insomnia Cookies have been left by employees working as Marketing Representative , Cashier and Manager In Training (MIT) .

Does Insomnia Cookies pay their employees well?

According to anonymously submitted Glassdoor reviews, Insomnia Cookies employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Insomnia Cookies. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Insomnia Cookies?

33% of Insomnia Cookies employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Insomnia Cookies 2.8 out of 5 for work life balance, 2.7 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at Insomnia Cookies?

Baker (133) , Shift Lead (110) , Shift Leader (102) , Delivery Driver (50) , Store Manager (25) , Driver (22) , Cookie Crew Member (20) , Marketing Representative (20) , Manager (16) , Store Operations Manager (15) , Assistant Manager (13) , Bakery Clerk (11) , General Manager (11) , Manager In Training (MIT) (11) , Cashier (10)

What are the pros of working at Insomnia Cookies according to real employee reviews?

"Free cookies after your shift and very flexible." ((in 100 reviews)); "The pay was decent and the job was easy" ((in 76 reviews)); "going at times, and most of my personal coworkers are good people and easy to get along with." ((in 47 reviews)); "The people were great!" ((in 34 reviews)); "Flexible scheduling Low" ((in 27 reviews))

What are the cons of working at Insomnia Cookies according to real employee reviews?

"Late night Hours poor management" ((in 98 reviews)); "Exetremely late hours that are horrible for college students; too busy to ever have ti me for homework." ((in 68 reviews)); "depends on who the manager is (current one is bad)" ((in 37 reviews)); "Upper Management did not care about the well" ((in 35 reviews)); "No training provided; had to figure everything out on my own." ((in 9 reviews))

What are employees saying about Insomnia Cookies layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Insomnia Cookies layoffs and their outlook for job security at Insomnia Cookies in 2026.

What are the top reviewed Insomnia Cookies locations?

Philadelphia , New York , Chicago , Atlanta , Charlotte , Baton Rouge , Boston , Columbia , Athens , Cincinnati , Tallahassee , Champaign , Milwaukee , Chapel Hill , Raleigh , Blacksburg , Kansas City , West Lafayette , Columbus , Baltimore , College Park , Birmingham , Richmond , Oshkosh , Louisville , Boone , Indianapolis , Muncie , Orlando , East Lansing

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Insomnia Cookies

Insomnia Cookies reviews

3.1

33% would recommend to a friend

(1,046 total reviews)

Seth Berkowitz

26% approve of CEO

23% positive business outlook

Ratings by category

3.5

Diversity & inclusion

2.8

Work/Life balance

2.7

Culture & values

2.6

Compensation and benefits

2.4

Career opportunities

2.3

Senior management

Insomnia Cookies has an employee rating of 3.1 out of 5 stars, based on 1,046 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Insomnia Cookies employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

Jul 3, 2015

Insomnia Review

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule, very laid back culture and atmosphere. Extremely simple type of work for the paperwork aspect as well as the hands on side.

Cons

Micro management, company loves to micro manage any managers to the point of aggravation. Also wont provide access to store p&l statements in full and in advance, very difficult to manage that way.

5.0

Jun 5, 2015

Great Company!

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Flexibility would be the number one here. They have been amazingly understanding with my ever changing school schedule, and have gone out of their way to make things work for me.

Cons

The late nights would probably be the most difficult part of this position. As the company's name implies, depending on location, a typical shift could last until just before dawn. While its easily to adjust to a schedule like that, it becomes difficult when switching from days to nights and back again, occasionally multiple times per week.

4.0

May 19, 2015

Store manager

Recommend

CEO approval

Business Outlook

Pros

Very fun company! info is easily accesible when you have questions and even higher up management is only a phone call away. bonuses and company trips!

Cons

late hours, you have to be a night owl.

Viewing 1021 - 1023 of 1,046 Reviews

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Store manager

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