Is Insomnia Cookies a good company to work for?

Insomnia Cookies has an overall rating of 3.1 out of 5, based on over 1,108 reviews left anonymously by employees. This rating has decreased by 6% over the last 12 months. 33% of employees would recommend working at Insomnia Cookies to a friend and 23% have a positive outlook for the business. The best reviews about Insomnia Cookies have been left by employees working as Marketing Representative , Cashier and Manager In Training (MIT) .

Does Insomnia Cookies pay their employees well?

According to anonymously submitted Glassdoor reviews, Insomnia Cookies employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Insomnia Cookies. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Insomnia Cookies?

33% of Insomnia Cookies employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Insomnia Cookies 2.8 out of 5 for work life balance, 2.7 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at Insomnia Cookies?

Baker (133) , Shift Lead (110) , Shift Leader (101) , Delivery Driver (50) , Store Manager (25) , Driver (22) , Cookie Crew Member (20) , Marketing Representative (20) , Manager (16) , Store Operations Manager (15) , Assistant Manager (13) , Bakery Clerk (11) , General Manager (11) , Manager In Training (MIT) (11) , Cashier (10)

What are the pros of working at Insomnia Cookies according to real employee reviews?

"Free cookies after your shift and very flexible." ((in 100 reviews)); "The pay was decent and the job was easy" ((in 76 reviews)); "going at times, and most of my personal coworkers are good people and easy to get along with." ((in 47 reviews)); "The people were great!" ((in 34 reviews)); "Flexible scheduling Low" ((in 27 reviews))

What are the cons of working at Insomnia Cookies according to real employee reviews?

"Late night Hours poor management" ((in 98 reviews)); "Exetremely late hours that are horrible for college students; too busy to ever have ti me for homework." ((in 68 reviews)); "depends on who the manager is (current one is bad)" ((in 37 reviews)); "Upper Management did not care about the well" ((in 35 reviews)); "No training provided; had to figure everything out on my own." ((in 9 reviews))

What are employees saying about Insomnia Cookies layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Insomnia Cookies layoffs and their outlook for job security at Insomnia Cookies in 2026.

What are the top reviewed Insomnia Cookies locations?

Philadelphia , New York , Chicago , Atlanta , Charlotte , Baton Rouge , Boston , Columbia , Athens , Cincinnati , Tallahassee , Champaign , Milwaukee , Chapel Hill , Raleigh , Blacksburg , Kansas City , West Lafayette , Columbus , Baltimore , College Park , Birmingham , Richmond , Oshkosh , Louisville , Boone , Indianapolis , Muncie , Orlando , East Lansing

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Insomnia Cookies

Insomnia Cookies reviews

3.1

33% would recommend to a friend

(1,046 total reviews)

Seth Berkowitz

26% approve of CEO

23% positive business outlook

Ratings by category

3.5

Diversity & inclusion

2.8

Work/Life balance

2.7

Culture & values

2.6

Compensation and benefits

2.4

Career opportunities

2.3

Senior management

Insomnia Cookies has an employee rating of 3.1 out of 5 stars, based on 1,046 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Insomnia Cookies employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

4.0

Mar 24, 2026

Summer Internship

Grill cook

Recommend

CEO approval

Business Outlook

Pros

it was fun enough for a summer

Cons

it was a little far from my house

3.0

Mar 19, 2026

Could do much worse as far as food service goes

Shift lead

Recommend

CEO approval

Business Outlook

Pros

- Pretty easy, low-stress job barring some special occasions (holiday shifts, game days, etc.) - Better benefits than usual for a part-time job - Fairly flexible scheduling - Free treats & they donate leftovers which is nice of them - Fun vibes at work, coworkers mostly chill

Cons

- VERY minimal hours when schools go on break for summer and winter - Frequent cycling of managers - Building not kept in great shape, maintenance issues would sometimes go unaddressed by management for prolonged periods of time - Fairly high turnover rate (perhaps somewhat to be expected as they hire many college students) - Pay is nothing special

3.0

Mar 16, 2026

an ok experience

Shift leader

Recommend

CEO approval

Business Outlook

Pros

Shifts were tolerable with nice coworkers. Manager was very laidback and chill so environment wasn't stressful or anything

Cons

Lots of company events that increase profits but it's annoying to deal with surges of customers

Viewing 22 - 24 of 1,046 Reviews

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Ratings by category

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Reviews by job title

Summer Internship

Could do much worse as far as food service goes

an ok experience

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