Is Instacart a good company to work for as a In-Store?

In-Store professionals working at Instacart have rated their employer with 4.6 out of 5 stars in 47 Glassdoor reviews. This is a higher than average score with the overall rating of Instacart employees being 3.6 out of 5 stars. Search open In-Store Jobs at Instacart now and start preparing for your job interview by browsing frequently asked In-Store interview questions at Instacart .

Does Instacart pay In-Store employees well?

In-Store professionals rate their compensation and benefits at Instacart with 4.5 out of 5 stars based on 47 anonymously submitted employee reviews. This is 27.8% better than the company average rating for salary and benefits. Find out more about In-Store salaries at Instacart.

How happy are In-Store professionals working at Instacart?

89% of In-Store employees at Instacart would recommend their employer to a friend. This rating has decreased by 6% in the past 12 months. In-Store professionals have also rated Instacart with a 4.8 rating for work-life-balance, 4.8 rating for diversity and inclusion, 4.7 rating for culture and values and 4.4 rating for career opportunities.

What are the top reviewed jobs at Instacart?

Personal Shopper (1303) , Full Service Shopper (1160) , In Store Shopper (530) , Instacart Full Service Shopper (161) , Independent Contractor (116) , Delivery Driver (113) , Driver (113) , Customer Service Representative (53) , Shift Lead (52) , Senior Software Engineer (51) , In-store Shopper (44) , Software Engineer (42) , Shopper and Driver (37) , Site Manager (35) , Full Time Shopper (32)

What are the pros of working at Instacart according to real employee reviews?

"Flexible Hours; no one looking over you shoulder; scavenger hunt and I love scavenger hunts; very easy going; nice pay" ((in 512 reviews)); "Can make good money only if you use a bot or maintain a straight 5 star rating." ((in 444 reviews)); "The tips and flexible schedules are the best" ((in 315 reviews)); "Flexible schedule, easy job, somewhat rewarding" ((in 244 reviews)); "Great people to work with and learn from!" ((in 139 reviews))

What are the cons of working at Instacart according to real employee reviews?

"Instacart pay can be low and relies on tips to make the pay as generous as needed" ((in 627 reviews)); "Also there is literally no benefits to working here and for all this I deduct 3 stars." ((in 112 reviews)); "I have not shopped in a year bc the pay comes out to less than minimum wage now AND you're using your own vehicle!" ((in 65 reviews)); "Bad (no) training" ((in 51 reviews)); "Ads directors and managers are inexperienced in this industry" ((in 39 reviews))

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Instacart

Instacart In-Store reviews

4.6

89% would recommend to a friend

(47 total reviews)

Fidji Simo

18% approve of CEO

89% positive business outlook

Ratings by category

4.8

Diversity & inclusion

4.8

Work/Life balance

4.7

Culture & values

4.7

Senior management

4.5

Compensation and benefits

4.4

Career opportunities

In Store employees have rated Instacart with 4.6 out of 5 stars, based on 47 company reviews on Glassdoor. This indicates that most In Store professionals have an excellent working experience there. Instacart is rated in line with the average (within 1 standard deviation) by In Store professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

47 reviews

4.0

Apr 27, 2023

Good Managers, Tedious Work

In store shopper

Recommend

CEO approval

Business Outlook

Pros

Managers were awesome and understanding of a family emergency Flexible hours Could listen to music as I worked Good pay for a minimal job

Cons

The help app is a joke, nobody ever really seemed to read what I inquired for help about. Some app customers order massive orders late in shift, or want ridiculous orders Customers who don't communicate (come on people it's an app) Gets repetitive after awhile

2.0

Mar 12, 2023

management is lacking

In store shopper

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule. That is essentially the only pro.

Cons

This could have changed since i was there, but I was constantly being threatened (by the app, not an actual human) that I was going to get fired for not being fast enough. Which according to the actual human management was not going to happen.

3.0

Mar 9, 2023

Not worth the time

In store shopper

Recommend

CEO approval

Business Outlook

Pros

Flexible hours and easy work

Cons

Poor pay since changes were made

Viewing 7 - 9 of 47 Reviews

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Jobs at Instacart

Field Sales Representative (Contractor)

Field Sales Representative (Contractor)

Senior Product Manager, In-Store Tasks

Director, Enterprise Product Marketing

Enterprise Sales Manager, Caper

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Instacart In-Store reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good Managers, Tedious Work

management is lacking

Not worth the time

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