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      Instacart

      Is this your company?

      Instacart reviews

      3.6

      57% would recommend to a friend

      (1,883 total reviews)
      avatar

      Fidji Simo

      48% approve of CEO

      44% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.5

      Work/Life balance

      3.4

      Compensation and benefits

      3.3

      Culture & values

      3.0

      Career opportunities

      2.9

      Senior management

      Instacart has an employee rating of 3.6 out of 5 stars, based on 1,883 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Instacart employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      3.0
      Dec 15, 2022

      Good pay, poor support for employees and unlawful terminations

      Supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      While with the company, the employee resource groups are good and the company events are nice.

      Cons

      The company does not support it's employees - they SAY they do, but actions speak louder than words. Employees are fired just because someone higher up is intimidating or if a manager doesn't like a subordinate and the Human Resource team doesn't ask any questions or confirm lawful termination or fairness.. even if you are a tenured employy with rewards/recognition under your belt and top tier performance in all previous roles prior to a promotion!!! It is very sad and unfair for those employees who actually care about the company and have put in years of dedicated and hard work.

      1.0
      Oct 15, 2022

      Challenging Work Environment

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Instacart is starting to market the brand more so there is finally some brand recognition.

      Cons

      No one owns decision making. There are "too many cooks in the kitchen" but no-one to execute and drive a strategy in any of the departments. The company as a whole is very disjointed. A lot of frustrated leaders and frustrated teams. Resistant to change. Big communication gap between the top leadership and the rest of the company.

      2.0
      Aug 14, 2022

      Do better.

      Shift lead
      Recommend
      CEO approval
      Business Outlook

      Pros

      I learned a lot about excess workload and how to manage it. Some flexibility in scheduling Met some great people in my community

      Cons

      Management did not seem to value their team of staff whatsoever. I felt absolutely expendable despite tirelessly working and even helping bosses with their own job requirements. Job quality dropped greatly over the last year and no accomplishments were ever acknowledged.

      Viewing 271 - 273 of 1,883 Reviews
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      ReviewsInstacart reviews

      Glassdoor has 7,954 Instacart reviews submitted anonymously by Instacart employees. Read employee reviews and ratings on Glassdoor to decide if Instacart is right for you.