Instacart reviews

3.6

58% would recommend to a friend

(1,883 total reviews)
avatar

Fidji Simo

50% approve of CEO

46% positive business outlook

Instacart has an employee rating of 3.6 out of 5 stars, based on 1,883 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Instacart employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
1.0
Apr 14, 2023

Change of phone number

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Security to protect information is great if they follow through correctly

Cons

I’ve never in my life had such a horrible experience working for a company. All I had to do was change my phone number to my new number and it’s been over four weeks. You can never get a person to help you I’ve had over 40 chats over 40 emails to try to get back in, worst company ever not to give support to their shoppers . I’ve gone through every single way around to try to get into my account. I filled out the form 1 million times and still they don’t correct it. I’ve email IT security. They’ve emailed me back and nothing has been done to help.

1.0
Mar 13, 2023

DO NOT WORK HERE

Recommend
CEO approval
Business Outlook

Pros

remote work home office reimbursement wifi reimbursement long training

Cons

pto never gets approved no matter how far in advance you ask weird work hours - always have to work at least one weekend day (i worked tues-saturday 10am-7pm) 3 different programs that track all the work you do the role I interviewed for was not the work I did holiday work little room for growth all work tasks are timed management has favorites this depends on the person but they are always asking ppl to work extra hours extremely high turnover rate I would see someone leave once a month when i was offered the role I was told to sign the offer within 24 hours - managed to extend for 4 days this role is hourly so all the fun benefits other reviews are talking about dont apply to you the system they work in allows ppl to send tasks to one another so I had some shady coworkers that would send me their work sometimes the fact you can get citations at a corporate job 😭

1.0
Jan 27, 2023

Toxic Work Environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The pay is above average.

Cons

Long list….. No transparency, People are too busy to help, People ignore messages, No organization, They Make things sounds different than they actually are durring recruiting, No processes, and everyone operates individually.

Viewing 268 - 270 of 1,883 Reviews

Glassdoor has 7,954 Instacart reviews submitted anonymously by Instacart employees. Read employee reviews and ratings on Glassdoor to decide if Instacart is right for you.