Instructure L1 Support Engineer reviews

2.6

38% would recommend to a friend

(52 total reviews)
avatar

Steve Daly

12% approve of CEO

38% positive business outlook

L1 Support Engineer employees have rated Instructure with 2.6 out of 5 stars, based on 52 company reviews on Glassdoor. This indicates that most L1 Support Engineer professionals have an average working experience there. Instructure is rated 32% below average by L1 Support Engineer professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

52 reviews
1.0
Jun 7, 2025

Avoid

Recommend
CEO approval
Business Outlook

Pros

Slightly better salary, nice office

Cons

Bad management, made up reasons for termination

4.0
May 16, 2025

Good company

Recommend
CEO approval
Business Outlook

Pros

Pay Management Colleagues Stepping stone Customers

Cons

Micromanagement lack of documentation need to hire more people blackouts

1.0
Apr 24, 2025
Recommend
CEO approval
Business Outlook

Pros

The pay is okay for an entry-level part-time job. Remote work and a nice MacBook.

Cons

They sometimes/always require mandatory overtime for full-time employees. They have way too many KPIs. Customers are rude. You can get written up easily for not meeting one of your KPIs.

Viewing 1 - 3 of 52 Reviews

Glassdoor has 909 Instructure reviews submitted anonymously by Instructure employees. Read employee reviews and ratings on Glassdoor to decide if Instructure is right for you.