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Insurance Services Office

Now known as Verisk

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Insurance Services Office reviews

3.4

69% would recommend to a friend

(140 total reviews)
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Scott G. Stephenson

77% approve of CEO

54% positive business outlook

Insurance Services Office has an employee rating of 3.4 out of 5 stars, based on 140 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Insurance Services Office employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

140 reviews
4.0
Apr 27, 2011

Not reaching its potential

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

ISO is a very stable company, layoffs are unheard of here. Multitude of different support and business areas that one could work in and the company does provide pretty good base benefits (401K match, healthcare, time off, tuitition reimbursement, professional training, etc). The culture is fairly laid back with most people just putting in their 8 hours and then going home. People are generally nice.

Cons

Maybe the company is to stable.....lots of dead wood in the hallways, people that have been here for 20-30 years are able to hide out and do nothing because management A) does not care, B) is personally friendly with them and thus protect them, C) does not want to deal with firing the person. The people in Senior Management positions are either incompetent fools who were put in their positions by other incompetent fools that retired or by very smart people who just do not have a clue on how to motivate/manage people correctly. . Many have no real leadership skills or vision for advancing their respective areas and are just coasting along getting paid high salaries to just "manage" their group. Promotions within the company often leave the majority of people scratching their heads because many promotions are based on personal relationships (or just outright wacky decision making) rather than qualifications & track record. The business areas within ISO are very silod, and business units are often run like little kingdoms which creates all sorts of problems because they all want to have their own marketing & sales staff and want to do things their "own way", which causes the company to come off as disjointed and makes it hard for common functions such as marketing to do anything substantial in the way of creating a common look/feel to all the customer facing marketing activities (like websites, newsletters, etc). The place can also be very political. Finally, don't come here expecting much in the way of compensation each year. Although you may be hired at decent rate (in fact, if you come from the outside, you may be hired for "more" than the person sitting next to you or even training you! the employees knows this and lament the fact that the company is so "cheap" when it comes to rewarding top employees). A top rated performance (A player) will give you anywhere from 3 - 3.5% raise, so there is not much motivation to bust your butt since average employees probably get around 2 to 3 %. If you get a "promotion", you may get up to a 10% raise...but promotions get harder and harder to come by as you climb the "grade" level ladder as at a certain point, the CEO himself has to "approve" a promotion to mid-level management (which is a little crazy for a billion dollar company).

5.0
Mar 26, 2011
Recommend
CEO approval
Business Outlook

Pros

Quality of life is through the roof amazing. Your work schedule is made by you and completely flexible as long as you are meeting your goals set forth by management. If you perform above your coworkers you will be rewarded with bonuses. You work from your home office and complete work for other insurance companies including ratings and underwriting surveys. The training is excellent and ongoing with continual training monthly. Managers are very friendly as long as you meet their goals they expect. Is this job easy? No. Is it satisfying? Yes. I like the fact I can work 12 hours on Thursday and take a half day on Friday if my workload allows it. Working at ISO is a 5 star experience for the most part.

Cons

Raises are a little below par as after you have been there for about three years you are qualified for Loss control jobs with many insurance companies starting at 70-80K but you will only be making about 50K+ at ISO. This affects their turnover somewhat I'd assume. I've heard some have to threaten to leave ISO and quit for a day and be rehired for a 20K raise for your own job so they can remain competitive. Due to policies on raises these types of games are played. ISO reps are trained to high standards therefore are highly sought after. FR's don't sit in a classroom to learn about sprinkler systems, they go to the Delaware Tech burn labs for a hands on training experience. No one can compare.

3.0
Mar 25, 2011
Recommend
CEO approval
Business Outlook

Pros

Good company to learn and gain technical knowledge. Strong revenue primarily on monoply of ceratin types of data.

Cons

Senior managment not capable of creating realistic goals due to dictatorship like decisions. Unable to innovate and deliver new technologies to keep up with changing demand

Viewing 106 - 108 of 140 Reviews

Glassdoor has 145 Insurance Services Office reviews submitted anonymously by Insurance Services Office employees. Read employee reviews and ratings on Glassdoor to decide if Insurance Services Office is right for you.