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InteLogix

Engaged Employer

InteLogix reviews

4.0

75% would recommend to a friend

(134 total reviews)
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Mario Baddour

84% approve of CEO

73% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.9

Culture & values

3.9

Work/Life balance

3.9

Career opportunities

3.8

Senior management

3.8

Compensation and benefits

Ratings by demographic groups

Reviews by job title

134 reviews

Reviews about "Culture"

Return to all reviews
1.0
Oct 1, 2025

Awful Company...toxic leadership!

Customer service representative
Recommend
CEO approval
Business Outlook

Pros

WFH-remote and not having to see the bullies in person.

Cons

STAY AWAY!! Working at Intelogix is a masterclass in sustained dissonance. It’s a place where lofty, empty mission statements clash violently with a reality of chaotic priorities and zero follow-through. Decisions are made in a vacuum by leadership completely detached from the work, leading to endless, soul-crushing pivots with no clear rationale. Accountability is a one-way street, flowing directly downhill to the individual contributor, while management takes credit for successes and vanishes during failures. Trust is nonexistent, replaced by a pervasive sense of being undervalued and expendable. It’s a culture that doesn’t just burn you out; it systematically dismantles any passion you had for your work.

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InteLogix Response
8mo
Thank you for taking the time to share your experience. We’re very sorry to hear that your time at InteLogix was not positive and that you felt unsupported by leadership. Your feedback is deeply concerning and does not reflect the culture we strive to uphold. We take employee well-being and leadership accountability seriously, and we’re continuously working to strengthen communication, trust, and transparency across all levels of the organization. Constructive feedback like yours helps us identify areas that need improvement, and we appreciate you bringing these concerns to our attention. We are committed to improving and would value further input on your experience. Please feel free to reach out to HR at (800) 288-6667 to discuss this in more detail.
5.0
Sep 30, 2025

Employee Review

Account representative
Recommend
CEO approval
Business Outlook

Pros

Good training programs that prepare you for the role. Opportunity to improve communication skills and gain International exposure. Career growth potential for consistent performers. Supportive trainers and team leaders who guide employees. A good place for fresh graduates or career shifters to start BPO.

Cons

Can sometimes feel repetitive and stressfull becuse of the nature of customer Service.

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InteLogix Response
8mo
Thank you for taking the time to share such thoughtful feedback and for highlighting your positive experience with our training programs, leadership support, and growth opportunities. We’re especially glad to hear that you’ve found InteLogix to be a strong environment for developing communication skills and career advancement. We appreciate your constructive suggestions as well. We recognize that customer service roles can sometimes feel repetitive and demanding, and we’re continuously exploring ways to enhance work-life balance, including more flexible scheduling options and wellness initiatives. We also regularly review our compensation structures to ensure we remain competitive in the market and reward high performance. Your feedback helps us continue improving, and it’s great to know our commitment to employee development is making a difference. Thank you for being part of the InteLogix team and for helping us grow stronger together.
5.0
Sep 19, 2025

Good Culture

Quality analyst
Recommend
CEO approval
Business Outlook

Pros

Good culture builds trust and unity within a team. It fosters respect, collaboration, and a sense of belonging. Great management strengthens this culture through vision and fairness. Leaders guide with empathy, accountability, and clear direction. Together, good culture and great management drive lasting success.

Cons

1. A strong culture can sometimes resist necessary change. 2. Great management may create dependence on leaders instead of encouraging autonomy. 3. Maintaining both culture and management requires continuous effort and resources. 4. Misalignment between culture and management can cause confusion and disengagement. 5. Overemphasis on culture and management might overshadow innovation and risk-taking.

Viewing 4 - 6 of 134 Reviews
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