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Intercontinental Exchange

Engaged Employer

Intercontinental Exchange reviews

3.2

48% would recommend to a friend

(1,936 total reviews)
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Jeffrey C. Sprecher

55% approve of CEO

52% positive business outlook

Intercontinental Exchange has an employee rating of 3.2 out of 5 stars, based on 1,936 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Intercontinental Exchange employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

2K reviews
2.0
Jun 25, 2014

Not a lot of growth and management lacks conviction and direction.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay was pretty decent. Cash and stock bonuses are nice (albeit always less than promised), if you stay through the vesting period.

Cons

Management will ask you to do questionable things. Internal transfers are very rare because there is a major emphasis on headcount, as opposed to actual deliverables. Career growth is only available in a few chosen areas. Leadership is nonexistent in a few of the divisions, which leads to low morale and even lower output.

1.0
Jun 27, 2025
Recommend
CEO approval
Business Outlook

Pros

The pay was relatively good, but they really made you work for it.

Cons

Senior management is totally disconnected from reality. They don’t understand or appreciate what their teams actually do. Rather than offering support or trust, they obsess over time-tracking and micromanagement. Every minute is monitored. If you log off five minutes early — even after pulling an all-nighter fixing production issues or handling a deployment — you’re questioned. There’s zero flexibility, no appreciation, and certainly no recognition for going above and beyond. Middle management is even worse. Most seem clueless about what’s really going on. Instead of leading or supporting their teams, they focus on their egos and pleasing their own bosses. There’s a culture of passing blame downward and credit upward. You’re left on your own when problems hit, but they’re quick to insert themselves when something goes well. The tech environment is painfully outdated. Instead of planning for scalability, security, or disaster recovery, everything is done as cheaply as possible. Short-term savings are prioritized over long-term reliability or growth. Modern tools and practices are ignored in favor of whatever is least expensive — even if it’s a step backward and even if it costs you your work life balance. Uptime and system stability don’t seem to matter, and there’s no real investment in infrastructure or innovation. In short, it’s a culture of fear, micromanagement, and stagnation. Good people either burn out or leave, while those who stay often do so quietly, just trying to survive the day. If you're looking for a place that values its people, keeps up with modern tech, or encourages real leadership — this isn't it.

1.0
Sep 30, 2023
Recommend
CEO approval
Business Outlook

Pros

You get a paycheck when you are supposed to.

Cons

No work life balance, no consideration of their employees, and often poor or unqualified management.

Viewing 37 - 39 of 1,936 Reviews

Glassdoor has 2,042 Intercontinental Exchange reviews submitted anonymously by Intercontinental Exchange employees. Read employee reviews and ratings on Glassdoor to decide if Intercontinental Exchange is right for you.