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      Intercontinental Exchange

      Engaged Employer

      Intercontinental Exchange reviews

      3.3

      50% would recommend to a friend

      (1,954 total reviews)
      avatar

      Jeffrey C. Sprecher

      55% approve of CEO

      51% positive business outlook

      Ratings by category

      3.4

      Compensation and benefits

      3.3

      Diversity & inclusion

      3.1

      Work/Life balance

      3.0

      Career opportunities

      2.9

      Culture & values

      2.8

      Senior management

      Intercontinental Exchange has an employee rating of 3.3 out of 5 stars, based on 1,954 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Intercontinental Exchange employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      3.0
      Jan 3, 2022

      Scared of change

      Technical support analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Salary is the number one reason in a support role. Environment is great

      Cons

      Cons of Technical Support within Simplifile: Seems scared of change - they like to keep things the same way they have in years although the company has increased in size, dramatically. Some internal systems are archaic and should be updated such as using confluence to train. Reading most of your training is hard to internalize the information. Hard to find answers to questions quickly as each team has their own chat room. Would be better to be cross trained on all information. Support Reps are not usually notified of opportunities outside of support. You must be actively watching for these things.

      Viewing 460 - 462 of 1,954 Reviews
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      ReviewsIntercontinental Exchange reviews

      Glassdoor has 2,060 Intercontinental Exchange reviews submitted anonymously by Intercontinental Exchange employees. Read employee reviews and ratings on Glassdoor to decide if Intercontinental Exchange is right for you.