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Thank you for taking the time to share your review with us. First and foremost, we are sorry to hear that you are unhappy with your experience at Intermountain Health. We appreciate your valuable feedback as it helps us identify the areas we can improve. As two of the nation’s leaders in providing better healthcare outcomes for lower costs, combining SCL Health and Intermountain Health’s operational and clinical programs strengthens our shared focus while simultaneously expanding our collective footprint to serve more patients and communities throughout the Mountain West. This merger also allows us to reduce costs by allowing for economies of scale and sharing best practices and resources, which can lead to improved quality of care for our patients. Additionally, while the healthcare industry continues to face staffing shortages across the nation, Intermountain Health is employing innovative solutions to address these shortages, including remote and hybrid work options for select positions where possible, tuition reimbursement/education assistance, paid training programs and apprenticeships, and partnerships with educational institutions and community organizations to develop a pipeline of healthcare talent. Through these avenues, as well as an organizational focus on retention efforts, we’re working to ensure we have the workforce we need to provide high quality care to our patients and communities. We take all feedback seriously and will share your review with our teams as we continue to move forward.