Intuit reviews

1.) Attempting to get anything done for the customer. Intuit performs an annual survey of each employee, and every year the questions around tools and processes which allow an employee to deliver for the customer always score the lowest. 2.) Process - there are none. IF you had one the first question you would be asked is regarding how to get around the process. 3.) Upper Management. If there is a gulf between VPs/Directors and the front line employee - there is a chasm between front line leaders and VPs/Directors. There is a fairly constant flow of "leaders" especially in the IT space. The only opportunity for advancement is to come from the targeted company they want IT to be like. Over the last few years that has been Oracle. Over the last 10 years there has been only one internal promotion to Director in IT - which lasted until the next regime change. 4.) Upper Management Ego - Who likes to hang out with people who would rather talk about themselves and don't really listen to anyone else - after all they know best. If you don't believe them ask them. 5.) Petty Politics - This is perhaps the most disruptive element of any real progress at Intuit. You could present the best idea, backed by the best data, presented to all the key stakeholders - and then one you had no idea existed, kills the idea because they play golf with someone who does not even work at Intuit who thinks your idea sucks.

Focused on form over substance Senior management is a "country club" where they opt to get along rather than challenge each other. Managers are manipulative and dishonest when it comes to perfomance reviews and developement. Many will simply "outsource" responsibility to executive coaches rather than taking responsibility for their own employees. It is also common for managers ask employees to participate in leadership development programs without any intention of actually moving them into leadership positions, God forbid you show any interest in career advancement...one of the tenents of the compnay is that the indivdual owns their career... however if you speak with your manager/others you're branded as "running for office". Loyalty and dedication are expected from employees, but is not reciprocated by management. Promotions are not based on merit, but on patronage to others in the organization who are not your immediate manager and who have little/occasional insight into what you do. Many managers "problems" are well documented via Annual Employee Surveys, but year after year nothing is done to hold them accountable for delivering on the employee values the proports to embrace. Oddly enough, they are in fact rewarded.