Invited reviews

sometimes pay can be very bad, and through the tip share system, you could work your butt off and someone could be lazy and still get paid the same, opposite of customer service positions. Senior management was out of touch with employees, over paid and unmotivational. Lower level management was a bit better.

Low ,below market wages for hourly staff and for some managers. Capital resources are allocated heavily to trophy and larger locations while smaller market clubs dont get enough help to maintain a competitive facility. Well intended but far too many corporate mandated programs, systems, reporting requirements- does not give local management enough time to implement and run with their own plans. Demands on the Accounting Dept are particularly ridiculous.