Pros
Compensation is decent for a company of this size, and the benefits are solid enough. There are some really smart, talented people across the organization, and the core product is still well-liked by customers. That said, it’s fine as a place to land for a job, but not somewhere you’d want to get too comfortable or plan on staying long-term.
Cons
There’s basically no clear strategy right now beyond just saying “AI” over and over. The company isn’t focused on building the features customers actually want or that drive real revenue. A recent acquisition was a bad decision, and instead of addressing that directly, there’s been a push to force AI features into the product that customers didn’t ask for and don’t really need. Leadership has also taken a turn. It feels like the company moved away from people who genuinely cared about the product and employees to a more typical SaaS leadership style, detached, overly aggressive, and not always transparent. They are trying to get secure their parachute rather than saving the company. Some of the newer leaders are out of touch with what’s actually going on, not qualified for the roles they’re in and downright toxic individuals. Moreover, leaders are not honest among themselves, blatant lies run rampant about projects, capabilities, timeless, and even basic research. A lot of long-tenured employees seem to see where things are headed and are either leaving or trying to. Performance reviews, raises, and bonuses are heavily tied to vague AI-related metrics instead of the actual work people are responsible for. At the same time, there’s no real investment in helping employees build those skills, and the company doesn’t seem to have a strong, market-ready AI product to back it up. Career growth is pretty limited. There aren’t clear paths for advancement, and it’s hard to see how you’re supposed to progress within the company.
