InvoiceCloud reviews

3.6

59% would recommend to a friend

(19 total reviews)

Kevin O`Brien

72% approve of CEO

59% positive business outlook

Reviews by job title

19 reviews

Reviews about "Compensation"

Return to all reviews
3.0
Feb 26, 2023

Good for temp job

Recommend
CEO approval
Business Outlook

Pros

Good place to start career. Worked here for 4 years. Great benefits health insurance 401k. Learned a lot about how the company works. Went thru 4 departs there is room to grow if you hustle.

Cons

Bad management. Always had issues with management not listening to you. Always about the numbers. Wasn't like this before it went to a public stock in wallstreet. Vp would assign task to complete when its not even in the pay to get done. Lots of stressfull projects. To be done. Not enough help. One mistake done seen a lot of people being fired for or if numbers aren't met. Some employees have been there years and work off other employees and don't do there job.

avatar
InvoiceCloud Response
3y
Thank you for taking the time to provide feedback. We’d love to learn more about your experience and how we can improve. Please feel free to connect with me directly or send an email to HR@engagesmart.com.
1.0
Jan 2, 2023
Recommend
CEO approval
Business Outlook

Pros

Great people on the sales team who are willing to help you learn. Strong sales engineering team. Strong sales training. Really solid payment portal.

Cons

Since I started, more than 17 sales people have quit or been fired. Since the company went public, there's been a ramped up pressure for quarterly performance, even though when they hire you, they'll tell you the avg. sales cycle is 12-18 mos. When they eliminated territories and switched to pods, they completely burned RSDs. Unless you're part of a pod with an active partner, you'll struggle to earn anywhere near your quota. They've also over-hired on the sales team. The only position where you can earn $ is at the Account Exec level. Every salesperson knows that your job is to hit quota. IC will assign you a book of business that doesn't support the quota. Miss your quota and you'll be in their crosshairs for being fired. Management will be in on every one of your deals. They are experts at second guessing your sales efforts and telling you what they would have done. Their idea of sales leadership is simply echoing what they think the CRO would say or do. They absolutely squash any ideas or suggestions that differ from their party line. No room for dissenting opinions at this company. The comp plan is a head fake. You will earn the 1st part of the signing bonus when you finalize a contract but it can take them 6-12 mos. for them to actually implement a new account. Good luck with ever getting the 2nd part of your bonus or the residual. If you decide to join, negotiate for a much higher base salary. Experienced sales people coming into this company will hate it. That's why so many have left. The CRO should be canned. He still conducts discovery calls and demos. He truly acts as if he's the only one who knows how to sell online payment software. His ego is suffocating. He has no idea how to lead a large sales org. He only know how he sold IC before there were too many sales people working too few opportunities.

avatar
InvoiceCloud Response
3y
Thank you for taking the time to provide feedback. We’d love to learn more about your experience and how we can improve. Please feel free to reach out to me directly or to your HR Business Partner.
1.0
May 17, 2021
Recommend
CEO approval
Business Outlook

Pros

Trainings are offered so you can learn to find new employment

Cons

very many, no work life balance, low pay, expecting work all the time, poor communications, distrust of managements to employees

Viewing 13 - 15 of 19 Reviews

Glassdoor has 108 InvoiceCloud reviews submitted anonymously by InvoiceCloud employees. Read employee reviews and ratings on Glassdoor to decide if InvoiceCloud is right for you.