Is J. Crew a good company to work for as a Sales Associate/Cashier?

Sales Associate/Cashier professionals working at J. Crew have rated their employer with 3.8 out of 5 stars in 18 Glassdoor reviews. This is an average score with the overall rating of J. Crew employees being 3.8 out of 5 stars. Search open Sales Associate/Cashier Jobs at J. Crew now and start preparing for your job interview by browsing frequently asked Sales Associate/Cashier interview questions at J. Crew .

Does J. Crew pay Sales Associate/Cashier employees well?

Sales Associate/Cashier professionals rate their compensation and benefits at J. Crew with 2.5 out of 5 stars based on 18 anonymously submitted employee reviews. This is 30.5% worse than the company average rating for salary and benefits. Find out more about Sales Associate/Cashier salaries at J. Crew.

What are the top reviewed jobs at J. Crew?

Sales Associate (1184) , Stylist (208) , Retail Sales Associate (162) , Assistant Manager (155) , Part Time Sales Associate (82) , Store Director (60) , Sales Support (58) , Seasonal Sales Associate (42) , Associate Manager (40) , Sales Associate - Stylist (38) , Customer Service Representative (37) , Sales Support Associate (35) , Sales (33) , Visual Associate (32) , Visual Merchandiser (31)

What are the pros of working at J. Crew according to real employee reviews?

"workers were all great people to work with and made working on the sales floor fun and easy." ((in 318 reviews)); "Flexible hours and on site training" ((in 195 reviews)); "Benefits are great for full time and of course the discount is an added plus." ((in 173 reviews)); "Managers were great and social." ((in 170 reviews)); "Good work environment in the store" ((in 103 reviews))

What are the cons of working at J. Crew according to real employee reviews?

"There are times when direction is poor and management does not step up to lead the team in an organized manner." ((in 225 reviews)); "Poor upper management." ((in 64 reviews)); "No commission; hours are based on how you much you sell" ((in 47 reviews)); "No training experience" ((in 41 reviews)); "Poor communication from store mgmt to staff." ((in 22 reviews))

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J. Crew

J. Crew Sales Associate/Cashier reviews

3.8

31% would recommend to a friend

(18 total reviews)

Libby Wadle

100% approve of CEO

30% positive business outlook

Ratings by category

2.9

Work/Life balance

2.7

Career opportunities

2.6

Culture & values

2.5

Compensation and benefits

2.4

Diversity & inclusion

2.4

Senior management

Sales Associate/Cashier employees have rated J. Crew with 3.8 out of 5 stars, based on 18 company reviews on Glassdoor. This indicates that most Sales Associate/Cashier professionals have a good working experience there. J. Crew is rated in line with the average (within 1 standard deviation) by Sales Associate/Cashier professionals compared to other employers within the Retail & Wholesale industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

18 reviews

4.0

May 10, 2025

Good

Sales associate/cashier

Recommend

CEO approval

Business Outlook

Pros

Good good good good gokd

Cons

Not a lot of construction I guess

2.0

Oct 10, 2023

Very poor management

Sales associate/cashier

Recommend

CEO approval

Business Outlook

Pros

The pay is well and the store itself is rather straightforward in terms of what you need to learn as an employee/ need to know.

Cons

This positron was very inbalanced. Sometimes the management would be kind other times it’d be like you don’t exist. They were chaotic in scheduling as well and I never had clarity on what kind of position it was I had exactly.

4.0

Jun 5, 2023

Good Company

Sales associate/cashier

Recommend

CEO approval

Business Outlook

Pros

The comanies really invested in your training

Cons

The managers sometimes would be overbearing

Viewing 1 - 3 of 18 Reviews

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J. Crew

J. Crew Sales Associate/Cashier reviews

Ratings by category

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Good

Very poor management

Good Company

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