J. Crew reviews

3.9

70% would recommend to a friend

(4,326 total reviews)
avatar

Libby Wadle

77% approve of CEO

46% positive business outlook

J. Crew has an employee rating of 3.9 out of 5 stars, based on 4,326 company reviews on Glassdoor which indicates that most employees have a good working experience there. The J. Crew employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.9 stars).

Reviews by job title

4K reviews
5.0
Mar 24, 2017
Recommend
CEO approval
Business Outlook

Pros

Transparent leadership and involvement throughout company, takes action quickly and reasonably, pays higher than competitor's average, great benefits on day one, ample opportunities for bonuses; both financially and through free clothes; etc.

Cons

The only con I have is that it is a retailer and it is no secret that the industry is changing, therefore companies must change with it. That said, J. Crew has done a good job with staying on top of what they can control: namely employee morale, competitive sales, and outreach.

3.0
Mar 15, 2017

Interesting

Recommend
CEO approval
Business Outlook

Pros

Loved the discount and my clients.

Cons

Worked long hours, not great compensation.

3.0
Mar 11, 2017
Recommend
CEO approval
Business Outlook

Pros

Great pay, great benefits, great incentives. J Crew takes care of their employees. They offer great employee discounts as well.

Cons

Huge disconnect between corporate, online store, and retail store which makes running the retail store very difficult. Excessive discounting...especially online causes a low bottom dollar for the retail store. Customers only looking for sales. There is also a disconnect amongst management team which makes the store disorganized. Hours are insane. Early morning openings, late night closings, overnights. A very stressful place to work.

Viewing 319 - 321 of 4,326 Reviews

Glassdoor has 4,463 J. Crew reviews submitted anonymously by J. Crew employees. Read employee reviews and ratings on Glassdoor to decide if J. Crew is right for you.