J. Crew reviews

3.9

72% would recommend to a friend

(4,320 total reviews)
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Libby Wadle

81% approve of CEO

48% positive business outlook

J. Crew has an employee rating of 3.9 out of 5 stars, based on 4,320 company reviews on Glassdoor which indicates that most employees have a good working experience there. The J. Crew employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.9 stars).

Reviews by job title

4K reviews
2.0
Sep 21, 2022
Recommend
CEO approval
Business Outlook

Pros

You work side by side with great people (in stores). Pretty decent benefits (Fidelity, Aetna, Wage Works and etc). Great Discounts (40% off sale) Looks great on resume.

Cons

Lack of Diversity Lack of promoting from field to corporate office. Racist/ Prejudice biases. Lack of Transparency when it comes to wages. Extreme disconnect between corporate office and retail field. It's not what you know but who you know when it comes to getting promoted. Not enough BLACK or BROWN faces (However, their images are plastered in all of the editorials, MARKETING!) Turnover Rate Extremely High!!! Lack of Black and Brown Store Director(s) / Markerting director(s) and influential presence(s) in key decision making. Not Inovative!!!

2.0
Mar 16, 2021
Recommend
CEO approval
Business Outlook

Pros

Good people to work with Casual dress code

Cons

No room for growth Internal candidates are not considered for promotions HR department very unhelpful Turnover at the company is unbelievable

2.0
Feb 28, 2021

Stay Away

Recommend
CEO approval
Business Outlook

Pros

Generous PTO and Summer Fridays

Cons

Complete lack of diversity, despite promises of diversifying the company, every top new hire since last summer has been a non-BIPOC person. No work life balance with little appreciation. Not to mention, compared to the industry, my position is grossly underpaid. Only option to get promoted is when someone else leaves. We also have a new CEO every year, absolutely no stability.

Viewing 31 - 33 of 4,320 Reviews

Glassdoor has 4,457 J. Crew reviews submitted anonymously by J. Crew employees. Read employee reviews and ratings on Glassdoor to decide if J. Crew is right for you.