J. Crew reviews

3.8

66% would recommend to a friend

(4,334 total reviews)
avatar

Libby Wadle

67% approve of CEO

42% positive business outlook

J. Crew has an employee rating of 3.8 out of 5 stars, based on 4,334 company reviews on Glassdoor which indicates that most employees have a good working experience there. The J. Crew employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.9 stars).

Reviews by job title

4K reviews
2.0
Mar 18, 2015
Recommend
CEO approval
Business Outlook

Pros

Smart, friendly and personable people made coming to work enjoyable. Managers approachable, willing to listen and recognize hard work (verbally - not with actual commission despite expectation to meet sales goals). I genuinely liked most of my managers and am aware that they don't make the rules rather than enforce them.

Cons

As if on-call shifts aren't bad enough, it is absurd to cancel a regular scheduled shift less than two hours before it starts, especially considering I was only worth $9/hr as an employee. They were more willing to inconvenience me after I cleared my day for them with no compensation than pay me the price of an average shirt for my scheduled shift. At the worst, I got dressed to go into work and had a manager call me 30 minutes before my shift started to ask if I had left home yet and tell me not to come in. That is outrageous. As someone with a college degree (and yes, they do expect to hire educated people) who worked there part-time to make some cash while looking for full-time jobs, I found the pay and treatment insulting. But regardless of my college degree they should not treat anyone this way.

5.0
Mar 17, 2015

Great work environment

Recommend
CEO approval
Business Outlook

Pros

Great pay, good environment. Paid time off.

Cons

Poor benefits, high turnover in call center.

Viewing 3619 - 3621 of 4,334 Reviews

Glassdoor has 4,472 J. Crew reviews submitted anonymously by J. Crew employees. Read employee reviews and ratings on Glassdoor to decide if J. Crew is right for you.