J. Crew reviews

3.8

66% would recommend to a friend

(4,334 total reviews)
avatar

Libby Wadle

67% approve of CEO

42% positive business outlook

J. Crew has an employee rating of 3.8 out of 5 stars, based on 4,334 company reviews on Glassdoor which indicates that most employees have a good working experience there. The J. Crew employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.9 stars).

Reviews by job title

4K reviews
4.0
Mar 16, 2015
Recommend
CEO approval
Business Outlook

Pros

Good discounts, reasonable pay, requesting time off is easy.

Cons

2 or 3 On-call shifts are hard to work around. Management does not work with moving associates up to promote. Took away commission!

4.0
Mar 16, 2015

Sales Support and Kewholder

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great work environment, great discount

Cons

Retail hours take a little getting used to

1.0
Mar 14, 2015
Recommend
CEO approval
Business Outlook

Pros

free outfit when you start great discount (1/2 off of sale especially) ok coworkers customers are great 9 times out of 10

Cons

-you'll be given almost no hours a week most of the year and many shifts will be on call (which means you have to be available at that time...but you won't be working) -in many situations you'll be set up for failure -I'm leaving because I can't deal with the straight up bullying from management at the store I work with anymore. They trash talk employees (I know they trash talk and start fights and gossip about me behind my back because they do this to literally every other employee), gossip, and try to start stuff with other employees. They do this to everyone and aren't to be trusted, and it sucks working for someone like that it makes going to work a drag. I can deal with bad customers, I'm a salesperson and love my job, but I draw the line at bad management and this job depends 100% on who your managers are. - management at all stores doesn't seem to know how to schedule people. Just because someone is a great salesperson doesn't mean they're a good leader or manager. - you'll get the occasional horrible customer, which isn't so bad, but management will always take their side and won't help you if you're new and start to struggle. short summary: this is an ok job if you have good management that you get along with, but the work atmosphere is so horrible and based on manipulation and bullying via the management that it's not worth working here for low pay. If you're like me and want to just do your job, you can find better places to work at.

Viewing 3622 - 3624 of 4,334 Reviews

Glassdoor has 4,472 J. Crew reviews submitted anonymously by J. Crew employees. Read employee reviews and ratings on Glassdoor to decide if J. Crew is right for you.