J. Crew reviews

3.8

70% would recommend to a friend

(4,326 total reviews)
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Libby Wadle

72% approve of CEO

45% positive business outlook

J. Crew has an employee rating of 3.8 out of 5 stars, based on 4,326 company reviews on Glassdoor which indicates that most employees have a good working experience there. The J. Crew employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.9 stars).

Reviews by job title

4K reviews
2.0
Feb 1, 2016
Recommend
CEO approval
Business Outlook

Pros

Decent employee discount, good quality clothing

Cons

Low pay for monotonous, boring work. Spent 7 - 9 hours in a fitting room or at the front entrance folding the same piles of shirts over and over. Previously worked as a visual merchandiser for another retailer and had several years of both merchandising and management experience and was paid far less than what the other company paid. Other employees did not help to maintain store appearance during opening hours and store, despite small size, would be trashed by the end of the day. Often stayed an hour later than scheduled cleaning store after closing. Managers promoted favorites rather than those who worked hardest and managers themselves spent most of the day chit chatting and pretending to work.

4.0
Jan 11, 2016

Good College Job

Recommend
CEO approval
Business Outlook

Pros

- The discounts are great! - The pay is higher than minimum wage with the possibility of it increasing. - There is a lot of camaraderie among the associates.

Cons

- The exclusions and number of individual sales and discounts can become dizzying and confusing for both customers and associates. - Because the sales and combinations of promotions are somewhat hazy, customers can become frustrated with associates about final pricing of some of the clothes because they believe that certain things should combine when we are not allowed to combine them. (Usually, some associate in the past may have combined some discount that they shouldn't have due to the confusion of what does and does not combine and now that customer expects that to happen at every transaction.

Viewing 364 - 366 of 4,326 Reviews

Glassdoor has 4,463 J. Crew reviews submitted anonymously by J. Crew employees. Read employee reviews and ratings on Glassdoor to decide if J. Crew is right for you.