J. Crew reviews

3.8

67% would recommend to a friend

(4,331 total reviews)
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Libby Wadle

69% approve of CEO

43% positive business outlook

J. Crew has an employee rating of 3.8 out of 5 stars, based on 4,331 company reviews on Glassdoor which indicates that most employees have a good working experience there. The J. Crew employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.9 stars).

Reviews by job title

4K reviews
5.0
Oct 2, 2014
Recommend
CEO approval
Business Outlook

Pros

Great employee discount! 50% five full-price items each month (they need to be wear-to-work appropriate). 30% off on all other full price items, select full price items are 60% off, and employees always get an additional 50% off of markdowns! The people here are fun and relaxed for the most part, but still organized and well-run. There's a really extensive training before you begin, so you feel prepared to sell.

Cons

Seasonal employees get very few hours unless it is between Thanksgiving and New Years'; after, I only ever worked one 4-hour shift/week, and this was the norm.

3.0
Oct 2, 2014
Recommend
CEO approval
Business Outlook

Pros

Flexible hours, decent wages, good discount. 50% off sale and 30% off most full prices items with a few exclusions. Managers, at my store, cared about and had pride in their jobs.

Cons

Way too flexible with customers. Very snobby and rude shoppers with only the occasional nice one. It looked like my managers put in a lot of extra hours, so I would never want to move up.

5.0
Sep 30, 2014
Recommend
CEO approval
Business Outlook

Pros

I love J Crew because the management is amazing, and that the work experience was satisfying. Management, especially on weekends, was very nice.

Cons

No cons to think of, unless you work through a temp agency, then work is far and few but otherwise J Crew is an excellent company. Also not as much training 1 on 1 as I think would be necessary, and they seem hesitant to train employees on company equipment.

Viewing 3739 - 3741 of 4,331 Reviews

Glassdoor has 4,468 J. Crew reviews submitted anonymously by J. Crew employees. Read employee reviews and ratings on Glassdoor to decide if J. Crew is right for you.