J. Crew reviews

3.8

67% would recommend to a friend

(4,331 total reviews)
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Libby Wadle

69% approve of CEO

43% positive business outlook

J. Crew has an employee rating of 3.8 out of 5 stars, based on 4,331 company reviews on Glassdoor which indicates that most employees have a good working experience there. The J. Crew employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.9 stars).

Reviews by job title

4K reviews
4.0
Sep 28, 2014
Recommend
CEO approval
Business Outlook

Pros

I really love their clothes, so it was fun to interact with customers and help put together outfits. I got to be myself. The managers were very flexible and definitely cared about the employees.

Cons

Sometimes hours were scarce. The job could be overwhelming on busy days or holidays.

3.0
Sep 26, 2014

Disappointed

Recommend
CEO approval
Business Outlook

Pros

Work life balance, great full time benefits and PTO. Discount. OT not required for managers during holiday season. Great West Coast Regional Director and Market Directors. Regional and Market Directors are approachable and supportive.

Cons

Company runs stores on minimum payroll making workload almost impossible to complete. Store designs are not functional work spaces to complete daily tasks. Safety, ADA and fire code regulations are not priority as stores aren't designed with adequate space to comply with basic regulations. Poor communications from headquarters to stores. Corporate has no consideration for what it takes to operate an efficient store.

4.0
Sep 26, 2014

Great company, great benefits

Recommend
CEO approval
Business Outlook

Pros

Regarding working at the corporate headquarters: very generous vacation time, nice company 401K match, summer Fridays, creative and talented people, industry -leader CEO

Cons

Retail sector is up and down so at times can be stressful if sales are not great. It can be hard to move up, or to move to another department.

Viewing 3742 - 3744 of 4,331 Reviews

Glassdoor has 4,468 J. Crew reviews submitted anonymously by J. Crew employees. Read employee reviews and ratings on Glassdoor to decide if J. Crew is right for you.