J. Crew reviews

3.8

70% would recommend to a friend

(4,330 total reviews)
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Libby Wadle

72% approve of CEO

45% positive business outlook

J. Crew has an employee rating of 3.8 out of 5 stars, based on 4,330 company reviews on Glassdoor which indicates that most employees have a good working experience there. The J. Crew employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.9 stars).

Reviews by job title

4K reviews
4.0
Aug 25, 2014
Recommend
CEO approval
Business Outlook

Pros

Good pay, good discount, easy to follow their guidelines, good upper management - the strive to do well even when they fall short.

Cons

Cons consistent with most retail jobs out there - payroll constraints, needing to give in to crazy/unreasonable customers to avoid a customer complaint, only so much room for promotion until he have to be 'relocatable' to move up.

3.0
Aug 21, 2014
Recommend
CEO approval
Business Outlook

Pros

The vast majority of J.Crew clothing is well-made and can be timeless in style. Managers are willing to help if you push them and show a desire to learn and improve. -Great discount, which gets better when switching to different seasonal lines -J.Crew hires fun, helpful people -Flexible schedule -Hard work pays off with managers/co-workers (doesn't go unnoticed)

Cons

-On call shifts are terrible (if corporate knew how each store worked then sufficient hours would be given to the stores to accomplish goals) -Sometimes have to push for proper training (on POS, operations procedures, standards)

3.0
Aug 18, 2014
Recommend
CEO approval
Business Outlook

Pros

What I loved about working at J.Crew was the people I worked with, we all got along well. Also, getting discount was the best part.

Cons

Not enough pay, worked there for 2 years and only received a few cents raise. Made me work closing shifts mostly every weekends just because of how satisfied they were with my recovering skills.

Viewing 3769 - 3771 of 4,330 Reviews

Glassdoor has 4,467 J. Crew reviews submitted anonymously by J. Crew employees. Read employee reviews and ratings on Glassdoor to decide if J. Crew is right for you.