J. Crew reviews

3.8

70% would recommend to a friend

(4,330 total reviews)
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Libby Wadle

72% approve of CEO

45% positive business outlook

J. Crew has an employee rating of 3.8 out of 5 stars, based on 4,330 company reviews on Glassdoor which indicates that most employees have a good working experience there. The J. Crew employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.9 stars).

Reviews by job title

4K reviews
5.0
Aug 28, 2014

Great company to work for!

Recommend
CEO approval
Business Outlook

Pros

Great work environment! A team that is fully committed to going above and beyond in customer service and creating a great relationship with our customers.

Cons

On Calls can make planning a little tough.

4.0
Aug 27, 2014

Fantastic!

Recommend
CEO approval
Business Outlook

Pros

Great culture, Flexible schedule, Great employee discount

Cons

Training for new sales associate that never work in the field before have many room for improvement.

3.0
Aug 26, 2014

Personal Shopper

Recommend
CEO approval
Business Outlook

Pros

At the time, J.Crew allowed personal shoppers to make the base associate pay plus some commission. As PS you had great freedom to be creative and offer client's a little more customer service tailored to their needs. There were goals to be met, but the managers were never overbearing when trying to enforce them.

Cons

You are still a sales associate and you will have to deal with the foes that come with working in a retail job at a middle market store.

Viewing 3766 - 3768 of 4,330 Reviews

Glassdoor has 4,467 J. Crew reviews submitted anonymously by J. Crew employees. Read employee reviews and ratings on Glassdoor to decide if J. Crew is right for you.