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      J. Crew

      Engaged Employer

      J. Crew reviews

      3.8

      70% would recommend to a friend

      (4,330 total reviews)
      avatar

      Libby Wadle

      72% approve of CEO

      45% positive business outlook

      Ratings by demographic groups

      J. Crew has an employee rating of 3.8 out of 5 stars, based on 4,330 company reviews on Glassdoor which indicates that most employees have a good working experience there. The J. Crew employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.9 stars).

      Reviews by job title

      4K reviews
      3.0
      Aug 13, 2014

      lack-luster experience. saw the brand go down as soon as it came up

      Visual merchandiser
      Recommend
      CEO approval
      Business Outlook

      Pros

      great discount. decent benefits - 21 days PTO for full-timers first starting out. compensation was competitive, i felt comfortable with what i was making and later found out i probably could have asked for more.

      Cons

      the main challenges for me were that the company values did nothing to empower or build the associates. they were treated as a dime per dozen, were paid poorly, and barely had hours for them. Most made less than $9.25 with no obtainable bonus structure. Sure, we had a good time and met great people but after a few months working there, everyone realized how direction-less it became. The main reason I left was because the expectations were near impossible and i consistently went home feeling like i didn't do a good job, when in reality their expectations were very unrealistic. How is it possible to successfully staff a store for great customer service and preventing LP issues with only enough hours for 6 people the entire day in an over 6000 sq ft location?

      4.0
      Aug 11, 2014

      Best retail experience

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Employee discounts Good management Opportunity for growth

      Cons

      Short hours for Sales Associates Minimum wage

      Viewing 3775 - 3777 of 4,330 Reviews
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      ReviewsJ. Crew reviews

      Glassdoor has 4,467 J. Crew reviews submitted anonymously by J. Crew employees. Read employee reviews and ratings on Glassdoor to decide if J. Crew is right for you.