J. Crew reviews

3.8

70% would recommend to a friend

(4,330 total reviews)
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Libby Wadle

72% approve of CEO

45% positive business outlook

J. Crew has an employee rating of 3.8 out of 5 stars, based on 4,330 company reviews on Glassdoor which indicates that most employees have a good working experience there. The J. Crew employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.9 stars).

Reviews by job title

4K reviews
1.0
Aug 10, 2014

GOOD FOR EXPERIENCE ONLY

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Enjoy most aspects of working here. Salary is ok. Vacation and sick leave good and other benefits like discount and insurance are also nice. Summer Friday's a big plus.

Cons

Back stabbing and unprofessional behavior running rampant. Fear and intimidation tactics used in Corporate. In my Dept, employees are like a revolving door. We fear each day and office culture is very poor

3.0
Aug 6, 2014
Recommend
CEO approval
Business Outlook

Pros

Really good work/life balance. Great location for the HQ in the East Village. Senior IT leadership are making changes for the better. Nice amount of vacation days.

Cons

The place is a bit of a circus sometimes. There are a bunch of very dramatic personalities that can be tough to deal with. Positive changes are hard to implement due to the very political nature of the environment. People get very comfortable with confusing and roundabout processes that constantly stop working. The original codebase is very tough to work with. You must be a self motivated person to change things or else be trapped constantly patching broken systems. Compensation is way below market value.

4.0
Aug 5, 2014

Good work environment, hard to get hours

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Overall, good job-- especially to work part time while attending school or something of that nature. Retail is retail, but I did feel like the Managers looked out for the younger sales associates.

Cons

things can get feisty between associates and personal shoppers, but as long as you have a good attitude- things are fine. Dealing with customers of course can be a pain whenever you are working with the public.

Viewing 3778 - 3780 of 4,330 Reviews

Glassdoor has 4,467 J. Crew reviews submitted anonymously by J. Crew employees. Read employee reviews and ratings on Glassdoor to decide if J. Crew is right for you.