J. Crew reviews

3.8

70% would recommend to a friend

(4,329 total reviews)
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Libby Wadle

72% approve of CEO

45% positive business outlook

J. Crew has an employee rating of 3.8 out of 5 stars, based on 4,329 company reviews on Glassdoor which indicates that most employees have a good working experience there. The J. Crew employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.9 stars).

Reviews by job title

4K reviews
4.0
Jul 7, 2014

Great experience

Recommend
CEO approval
Business Outlook

Pros

The discount was awesome. I loved that you had to be knowledgeable about the clothing.

Cons

There is a lot of turnover and the managers switch around stores often.

1.0
Jul 7, 2014
Recommend
CEO approval
Business Outlook

Pros

There are very few pros for working for J.Crew. The insurance is amazing and no where else will give you as much paid vacation time. The company also does a lot of incentives around the holidays, as well as random treats through out the year.

Cons

There is no accountability among the leadership staff. Management is quick to make many mistakes over and over with no apparent consequences. Many members of management have a very local mindset - they receive a brilliant worker and refuse to promote with no reason. If a member of management simply doesn't like you, they find a way to 'get rid of you'. I've also seen many cases where management has LIED on reviews and put things down that simply didn't happen and were not documented. When asked about the indiscretion, the response was, "you can't expect to receive a perfect review". in three+ years, at no point has any member of management come to me and asked where I want to go with the company. I also haven't seen this happen with fellow associates. Promoting from within is vital to every company; it costs a lot more to train and hire new people to fill a position a long standing associate could have filled had management spent time developing associates.

3.0
Jul 5, 2014

Sales Associate

Recommend
CEO approval
Business Outlook

Pros

Flexible Hours, Great Employee Discount, Great brand image cultivated by Mickey Drexler

Cons

On-call shifts made it hard to plan your week Shifts and overall work environment depended on the quality of your manager and their communication style Overnight shifts (arrive at 2 a.m. to roll out new product) ... not paid overtime wage

Viewing 3802 - 3804 of 4,329 Reviews

Glassdoor has 4,466 J. Crew reviews submitted anonymously by J. Crew employees. Read employee reviews and ratings on Glassdoor to decide if J. Crew is right for you.