J. Crew reviews

3.8

70% would recommend to a friend

(4,329 total reviews)
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Libby Wadle

72% approve of CEO

45% positive business outlook

J. Crew has an employee rating of 3.8 out of 5 stars, based on 4,329 company reviews on Glassdoor which indicates that most employees have a good working experience there. The J. Crew employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.9 stars).

Reviews by job title

4K reviews
4.0
May 29, 2014
Recommend
CEO approval
Business Outlook

Pros

The employee discount is a huge bonus. You can generally get most of the clothes for half off. Coworkers are also generally very friendly, and managers were generally very understanding.

Cons

The on-call shifts were the worst. It made planning your schedule really difficult, and the managers never really explained why they needed you, or didn't. It seemed very arbitrary. As a sales associate, you were also expected to sell a certain amount, so sometimes employees competed with one another for customers.

3.0
May 28, 2014
Recommend
CEO approval
Business Outlook

Pros

The people you work with are the kind of people you want to hang out with outside of work as well. Everyone is friendly, except the customers. You feel like part of a family.

Cons

The work expectations are above and beyond, especially for merchandisers. Your hours are either early mornings (like 5am) or they are later in the evening, but either way, it is never enough time to get everything expected of you completed. The corporate management has communication issues, and can never decide on what they like, so it is difficult to know the correct way to do anything.

4.0
May 28, 2014
Recommend
CEO approval
Business Outlook

Pros

The best part is that you can meet and help style so many great people. I love working with my coworkers they make it exciting and you can learn a lot.

Cons

Some of the challenges have been limited hours especially after the holidays.

Viewing 3829 - 3831 of 4,329 Reviews

Glassdoor has 4,466 J. Crew reviews submitted anonymously by J. Crew employees. Read employee reviews and ratings on Glassdoor to decide if J. Crew is right for you.