J. Crew reviews

3.8

70% would recommend to a friend

(4,327 total reviews)
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Libby Wadle

72% approve of CEO

45% positive business outlook

J. Crew has an employee rating of 3.8 out of 5 stars, based on 4,327 company reviews on Glassdoor which indicates that most employees have a good working experience there. The J. Crew employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.9 stars).

Reviews by job title

4K reviews
2.0
Apr 23, 2014
Recommend
CEO approval
Business Outlook

Pros

The discounts are amazing. Twice yearly employees receive 75% off of all sale merchandise, online and in store. The benefits packages are nothing to be scoffed at either. Long before most companies implemented same sex partner benefits, J. Crew was ahead of the game by ensuring that (as long as you could prove that you were a couple via financial documents) you and your partner received awesome benefits.

Cons

Almost zero work-life balance. As management, you were expected to come in early (7am) on your days off for meetings. The opportunity for creativity in the store environment is non-existent, even as the visual merchant, I got little say in what I was allowed to do. The amount of work was always more than could be tackled in a 40 hour work week but if you went over on hours, you would receive disciplinary action by the management. The schedules are inconsistent, lots of close/open shifts which make it hard to prepare for the next day. Huge communication gap between upper management and lower management.

4.0
Apr 21, 2014

Sales Associate

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The employee discounts and benefits are awesome. People and managers are super nice!

Cons

You don't get much hours. Oftentimes, moving merchandises, folding and hanging..

3.0
Apr 17, 2014
Recommend
CEO approval
Business Outlook

Pros

J.Crew is one of the leading retailers of its kind and working for such a bright/vibrant company always puts a smile on my face while coming to work. Excellent benefits and PTO/Holiday schedule. Very young aged office.

Cons

Virtually no training whatsoever. Forced to teach yourself and work long hours.

Viewing 3862 - 3864 of 4,327 Reviews

Glassdoor has 4,464 J. Crew reviews submitted anonymously by J. Crew employees. Read employee reviews and ratings on Glassdoor to decide if J. Crew is right for you.