J. Crew reviews

3.8

70% would recommend to a friend

(4,327 total reviews)
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Libby Wadle

72% approve of CEO

45% positive business outlook

J. Crew has an employee rating of 3.8 out of 5 stars, based on 4,327 company reviews on Glassdoor which indicates that most employees have a good working experience there. The J. Crew employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.9 stars).

Reviews by job title

4K reviews
4.0
Apr 15, 2014

Amazing place to work !

Recommend
CEO approval
Business Outlook

Pros

The leadership was awesome, they really want you to develop yourself and become the best employee that you can be. The culture is addicting, I love the company, they were always trying new things and trying to stay current. The company puts a big emphasis on quality of life and is made sure that you are taken care of. The employee discount is enough to work J.Crew alone.

Cons

The management didn't always feel like they wanted to be there, also the hours are long and inconsistent. Everyone loves their job, very difficult to move up.

4.0
Apr 14, 2014
Recommend
CEO approval
Business Outlook

Pros

The scheduling was flexible due to the number amount of employees on staff. You get to see new product early before customers are able to shop for it. You get to see celebrities come and shop on random occasions.

Cons

I wish I would have received more support from the management staff. I have been a sales associate for another retailer, but each store and environment is different. I didn't like the tension and hierarchy, so to speak, amongst those who were "sales associates" and those who were "personal shoppers". We both do the same thing yet personal shoppers are treated as though they are more of an asset to the team and claim territory on the same sales floor. I have been a sales associate just as long as them, I expected to receive the same treatment.

Viewing 3865 - 3867 of 4,327 Reviews

Glassdoor has 4,464 J. Crew reviews submitted anonymously by J. Crew employees. Read employee reviews and ratings on Glassdoor to decide if J. Crew is right for you.